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Find a Location

Rush Air Conditioning & Refrigeration LLC has 1 locations, listed below.

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    Business ProfileforRush Air Conditioning & Refrigeration LLC

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/6/2014

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential and commercial air conditioning, refrigeration, and heating services. 

    Products & Services

    Heat Pump , Air Conditioners, Furnace, Air Handlers, Mini-Splits, Thermostat, Nexia Products

    Business Details

    Location of This Business
    PO Box 12909, Casa Grande, AZ 85130-0689
    BBB File Opened:
    11/5/2014
    Years in Business:
    12
    Business Started:
    3/22/2012
    Business Incorporated:
    3/22/2012
    Accredited Since:
    11/6/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Oscar Osuna, Owner
    Contact Information

    Principal

    • Mr. Oscar Osuna, Owner

    Customer Contact

    • Mr. Oscar Osuna, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Seeking refund for faulty furnace repair work completed on February 17, 2023. We had Rush Air come out to repair our furnace which had stopped working in February of this year. They replaced the pressure switch which did not fix the problem as the furnace would run for a short duration and then shut down. After conferring with other workers, they decided to run a new vent pipe through our roof and that seemed to fix the problem. We paid bill of $419.00 for the repairs. On December 5; 2023; we hired a different company, ************* to do a routine maintenance check of the furnace. We were advised by ******************* that the prior repairs on our furnace were unsafe and there was carbon monoxide leaking into our attic! They told us they would need to shut off our heat unless repaired correctly as they did not want to be responsible for death/injury. They told us carbon monoxide had been leaking all along since Rush Air had made the repair with dryer venting that was taped together with duct tape. ***************** had to redo the repair with the correct piping. This cost us an additional $427.50 to redo the work done by Rush Air in February. This could have resulted in the death of my wife and/or myself due to carbon monoxide poisoning! We have tried to contact the owner of Rush Air by phone and have left several messages that were not returned. We have also written a letter to the owner of Rush Air with no response. I am enclosing photos of the letter to the owner of Rush Air, *********************, a copy of the bill from Rush Air with the invoice number on it, and photos of both the shoddy repair by **** (photo #1) and the correct repair by ***************** (photo #2). Thank you for your help in this matter.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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