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Find a Location

Champs Family Automotive has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Champs Family Automotive

      14030 W Van Buren St Goodyear, AZ 85338-1228

      BBB Accredited Business
    • Champs Family Automotive

      17141 N Dysart Rd Surprise, AZ 85378-4500

      BBB Accredited Business

    Business ProfileforChamps Family Automotive

    Auto Repair
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:

    FINALIST of the 2022 Better Business Bureau's Torch Award for Ethics

    FINALIST of the 2021 Better Business Bureau's Torch Award for Ethics

    WINNER of the 2017 Better Business Bureau's Torch Award for Ethics 

    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/29/2013

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers automotive and diesel repair services, emission repair, brake and ABS systems, cooling system repairs, diesel oil changes, diagnostics, electrical, exhaust and fuel system repair services for Surprise, Sun City, Glendale, Phoenix, Goodyear and Avondale AZ.

    Products & Services

    BRANDS currently on file for this business:, Bullet Proof certified dealer, Bully Dog, Attitude performance parts, AC Delco, Motorcraft, Cummings, Airaid, K&N, Aftermarket Products & Accessories, AC Delco, Bullet Proof, Bully Dog, Attitude Performance Parts, Motorcraft, Cummings, Airaid, K&N

    Business Details

    This is a multi-location business.

    Find a Location

    Champs Family Automotive has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Champs Family Automotive

        14030 W Van Buren St Goodyear, AZ 85338-1228

        BBB Accredited Business
      • Champs Family Automotive

        17141 N Dysart Rd Surprise, AZ 85378-4500

        BBB Accredited Business
      Location of This Business
      14030 W Van Buren St, Goodyear, AZ 85338-1228
      BBB File Opened:
      3/28/2013
      Years in Business:
      14
      Business Started:
      3/10/2010
      Business Started Locally:
      8/9/2010
      Business Incorporated:
      3/10/2010
      Accredited Since:
      3/29/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Champs Consulting LLC
      Business Management
      • Ms. Heather Champion, Office Manager
      • Mr. Joshua Champion, Member
      • Mr. Josh Vetter, General Manager
      • Ms. Gretchen Vetter, Office Manager
      Contact Information

      Principal

      • Mr. Joshua Champion, Member
      • Mr. Josh Vetter, General Manager

      Customer Contact

      • Ms. Heather Champion, Office Manager
      • Mr. Joshua Champion, Member
      • Ms. Gretchen Vetter, Office Manager
      Additional Contact Information

      Fax Numbers

      • (623) 544-7363
        Other Fax
      • (623) 925-4748
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/03/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Hello my name is ******************* I took my truck to champs automotive in ******** **. My electric back window would not open. I dropped off my 2012 Ram **** on April 19th. For an estimate and if they could fix it.I talked to *********************** he said they could fix it the electric motor is ****** plus tax and around ****** in labor plus tax. I told them great lets do it. He called me when it was done he said it all fixed you can pick it up. So I get there he said its ****** swipe your card and sign and Ill get your keys. So I did went to my truck to see if it was fixed and when I push my button for the window the cables popped off. I went back inside and told him he said bring it back on Friday will fix I said okay. I brought it back he called a couple of hours later said sorry we cant fix it. So I assumed there would be no charge because he didnt do anything for me. He told me sorry but we are not going to touch it .it is what it is. I asked for my money he said no I said how about taking my part back so I can get the money for my part he said no. So I filled a dispute with my bank about the charge. I had to buy my window and motor and have another company fix it. I paid ****** plus tax in labor and ****** for the window. The mechanic was taking the window off, and then I found out the motor was gone. **** had had his mechanic take the motor when I brought it back that Friday.He refused to pay me for it after I had paid for it. I still have not received my part so I had to buy the same part twice. I cant believe they stolen my part. This shop is very unethical and dishonest. I hope I can get this resolved or at least get my money for the part back. Please let me know what I can do. Thank you,*******************
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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