Business ProfileforPrime Processing Center LLC

In December of 2022, I thought I was calling my loan servicer and got this company. They advised me that I would be in a repayment plan for my student loans and as long as I continued to make the payments for a certain amount of time, my loans would then be forgiven. The initial payment of $500 and then $59.99 per month after that. I was initially told the payments were for a year, but I called them a couple months ago and was told it was for 3 years. This is when things unraveled. The man I spoke to did something with my loon that put me in a repayment plan with the actual servicer with a $0 dollar due every month. So I was getting these emails saying my monthly payment was $0, but they still wanted to take out the $59.99. I had cancelled the credit card the payments were on and called to get the new card set up and also ask about the emails about the $0 monthly payment. I called the actual servicer. They said they had never heard of this company and they had never received a payment at all. The servicer told me to demand my money be returned and report them to the ********** of ********* for not applying my funds appropriately. I am also reporting them here to help warn others. If this doesn't work, I will report them to every entity I can for fraud. When I called this company and emailed this company to discuss, they stopped communicating with me and stopped calling me for money. I want my money back.