Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Collision Center of Peoria has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCollision Center of Peoria

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers auto body paint and repair services.

    Business Details

    Location of This Business
    9190 W Bell Rd Ste 1, Peoria, AZ 85382-3700
    BBB File Opened:
    11/1/2007
    Years in Business:
    18
    Business Started:
    4/21/2006
    Business Incorporated:
    4/15/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • ACVT Motors Inc
    Business Management
    • Mr. Steve Adams, Collision Advisor
    • Mr. Ronnie Shaver, Member
    • Ms. Michelle Cooper, Customer Relations Manager
    • Mr. Larry Van Tuyl, President ACVT Motors, Inc.
    • Ms. Shelly Leyva, Accounts Payable
    • Mr. Bobby Ghanbari, Manager
    • Ms. Kerri ` Iovinello, Accounts Payable
    Contact Information

    Principal

    • Mr. Larry Van Tuyl, President ACVT Motors, Inc.

    Customer Contact

    • Mr. Bobby Ghanbari, Manager
    Additional Contact Information

    Fax Numbers

    • (623) 974-7626
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I contacted Peoria Collision about blemishes in the Paint job. ***** was hostile over the phone but he did tell me to bring it in. In person he was the same, I was treated very poorly not to mention the anger issue (what seemed like roid rage). Finally he said the person who deals with this would contact me, but that it would take several months. This was **** of 2023, almost a year has past and I was never contacted. I suspected ***** was lying to me at the time and it would appear I was correct. **** originally painted the hood in **** 2011. The blemishes appeared and they repainted it in 2012. Then in 2015 I once again saw the blemishes, but I did not have my paperwork when I returned so they could not help. I understood this even thou the long time office girl remembered me from my 2 previous visits. The paperwork was in my RV out state and I was caring for my Dad. When I finally retrieved the paper work I returned, as **** advertises a lifetime warranty. A lot of time had passed but it was garage kept and was driven just over 5,000miles/year. Reading other reviews, ***** still displays anger issues, lying to, and intimidating customers. I would be afraid to let them touch my vehicle at this point.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ted K

    1 star

    03/11/2024

    ************* Scam: I had them repair my 2017 ****** based on their estimate. When the work was completed I was presented with an invoice higher than their estimate. I called the manager many times and never received a reply. After 20 ****** over three days I received a call saying I signed the invoice (I had to sign it to get my car released) and I would not receive the difference between the estimate and the higher invoice. Beware this company is surly underhanded and unethical in their business practices. They are unworthy of your business. ********

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.