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Find a Location

AAA Arizona Inc has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA Arizona Inc

      7422 W Thunderbird Rd Peoria, AZ 85381-5037

      BBB Accredited Business
    • AAA Arizona Inc

      19802 N R H Johnson Blvd Ste 141 Sun City West, AZ 85375-4560

      BBB Accredited Business
    • AAA Arizona Inc

      14175 W Indian School Rd Ste A8 Goodyear, AZ 85395-8409

      BBB Accredited Business
    • AAA Arizona Inc

      4046 E Greenway Rd Phoenix, AZ 85032-4749

      BBB Accredited Business
    • AAA Arizona Inc

      4126 E Valley Auto Dr Mesa, AZ 85206-4601

      BBB Accredited Business

    Business ProfileforAAA Arizona Inc

    Roadside Assistance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.77/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    51 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1983

    Years in Business: 97

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto, life and property insurance services.

    Business Details

    This is a multi-location business.

    Find a Location

    AAA Arizona Inc has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA Arizona Inc

        7422 W Thunderbird Rd Peoria, AZ 85381-5037

        BBB Accredited Business
      • AAA Arizona Inc

        19802 N R H Johnson Blvd Ste 141 Sun City West, AZ 85375-4560

        BBB Accredited Business
      • AAA Arizona Inc

        14175 W Indian School Rd Ste A8 Goodyear, AZ 85395-8409

        BBB Accredited Business
      • AAA Arizona Inc

        4046 E Greenway Rd Phoenix, AZ 85032-4749

        BBB Accredited Business
      • AAA Arizona Inc

        4126 E Valley Auto Dr Mesa, AZ 85206-4601

        BBB Accredited Business
      Location of This Business
      7422 W Thunderbird Rd, Peoria, AZ 85381-5037
      BBB File Opened:
      4/1/1974
      Years in Business:
      97
      Business Started:
      4/1/1927
      Business Incorporated:
      4/9/1927
      Accredited Since:
      6/1/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • AAA Arizona Auto Club
      • AAA Arizona Automobile Association
      • Arizona Auto Association
      • World Travel Agency
      • AAA Roadside Assistance, LLC
      • AAA World Travel
      • AAA of Arizona
      • AAA Auto Glass
      • AAA Mobile Auto Glass
      • AAA Insurance
      • Arizona Automobile Association, Inc.
      • AAA Auto Repair
      Business Management
      • Mr. D. James McDowell, Chief Executive Officer
      • Mrs. Connie Manning, Branch Manager
      • Ms. Lakshmi Pal, Associate
      • Mr. Brad Oltmans, Vice President
      • Mr. John Walter, Vice President
      • Mr. Clay Creasey, Director
      • Mr. Tim Condon, President/CEO
      • Ms. Kamili Moreland, Director/Secretary
      Contact Information

      Principal

      • Mr. Brad Oltmans, Vice President
      • Mr. Clay Creasey, Director
      • Mr. Tim Condon, President/CEO

      Customer Contact

      • Mrs. Connie Manning, Branch Manager
      • Ms. Lakshmi Pal, Associate
      • Mr. Brad Oltmans, Vice President
      • Mr. John Walter, Vice President
      Additional Contact Information

      Fax Numbers

      • (602) 277-1194
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      51 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      100 miles tow to Quartsite 06/26/24 - tow truck driver said they did not fix transmissions. Called shop in the morning - no answer - asked AAA to take it to next major city Buckeye as I had more tows and I was told that I could take it to another shop on 06/26. No one would help me until the shop looked at the car although the shop was not able to be reached all day and it was 114 degrees - death weather...... at the end of business I asked to please be taken to a place where the car could be worked on. I was refused by Manager **** employee #******. He called me a liar repeatedly. Turns out the tow truck driver was right and by Monday Best Auto could not repair the car. 5 days have now passed. I want a refund for the rental car I had to get due to this delay. No one cared if I was going to die out in the desert. The shop closes early every day because there is no actual garage for the mechanic to work out of. They spoke to AAA and told them they could not fix the car as I had originally told them. I still had a very hard time getting cooperation. I said everything in totality to **** on 06/27/24 if you pull that recorded line.
      Read More

      Customer Reviews

      43 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Daniel S

      2 stars

      07/24/2024

      Disappointed with recent attempt to contact AAA after a tire blowout on very busy section of freeway. Called phone number on card and followed instructions to enter membership info. Assumed I'd get a call back however after 10 minutes no response. I called back and input info again. Recording came on stating a representative would be with me in approx 5 minutes. 10 minutes later call for disconnected. Sent a text as am option listed on card, and once again no response. A few minutes later a good samaritan came along and helped. So why are we paying for AAA service when we can't seem to get service?

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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