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            Business ProfileLiberty Awnings And Shades

            Awnings
            BBB accredited business

            Contact Information

            450 E Watkins St

            Phoenix, AZ 85004-2947

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            Email this Business
            (602) 956-1642

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            Customer Reviews

            3/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/18/2002

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers retractable awnings, patio sun and wind screens, window solar shades, patio shades, interior shades, pergolas, shade structures, lattice and solid aluminum patio cover services.

            Products & Services

            Patio Shades, Patio Covers, Window Awnings, Retractable Window Screens, Shade Structures, Awning Recovers, Aluminum Patio Covers, Lattice Patio Covers, Retractable Awnings, Roman Pergolas

            Business Details

            Location of This Business
            450 E Watkins St, Phoenix, AZ 85004-2947
            Email this Business
            BBB File Opened:
            10/17/2001
            Years in Business:
            22
            Business Started:
            9/1/2001
            Business Started Locally:
            9/1/2001
            Business Incorporated:
            9/3/2002
            Accredited Since:
            4/18/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Liberty Home Products LLC
            Business Management
            • Ms. Amy Sue Huette, Managing Member
            • Mr. Frank Joseph Huette, Co-owner/Business contact
            • Ms. Amber Ringler, Administrator
            • Ms. Sandy Gust, Service Manager
            Contact Information

            Principal

            • Ms. Amy Sue Huette, Managing Member
            • Mr. Frank Joseph Huette, Co-owner/Business contact

            Customer Contact

            • Ms. Amy Sue Huette, Managing Member
            Additional Contact Information

            Fax Numbers

            • (602) 956-1651
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/31/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Liberty Awnings and Shades at ******************************************** | ACL#*******, ****** Consistent delays and excuse not correct the work done April 12, 2024 and reported April 15, 2024, DEFECT & ****** WORK 4/15/2024 ************ submission request service 4/15/2024 - 4/26/2024 and 5/1/2024 emails pictures sent and discussion with ***************************** 5/29/2024 emails, texts communications forwarded to ***************************** recently replaced ******************************* Measurements approved not consented with the install uneven both width and drop unable to withstand 8 MPH wind pulling the fabric in/out of the patio opening Side 1 195 1/2 / 196 1/2 uneven cut Fabric and Frame overlap over 1/2 inch both sides top to bottom Side 2 156 1/2/ uneven cut Fabric and Frame underlap 1 1/4 top to bottom Side 2 Frame track left side uneven moving up and down flapping 6 MPH wind Recommendations Machine cut even on all sides top to bottom both patio Side 1 and Side 2 Fabric ends on both Side 1 and Side 2 are finished from the Top to the Bottom without/not jagged look.Attached Fabric cut even with the Top and Bottom of the Frame Increase Side 1 width 196 1/2 to 198 1/2 with only or less opening between Fabric and Frame Increase Side 1 Fabric width 196 1/2 allowing 1 overlap on both side of the patio opening to minimize wind issue over 6 MPH Increase Side 2 width 56 1/2 to 58 with only or less opening between Fabric and Frame Increase Side 2 Fabric width 56 1/2 allowing 1 overlap on both sides of the side 2 patio opening to minimize wind issue over 6 MPH
            Read More
            Read 6 More Complaints

            Customer Reviews

            10 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Rick R

            10/28/2023

            *************We love our new awning. It is everything we wanted it to be. The builders were great. ****** was super to work with. He was professional and knew just what to do to make the job perfect. He was very personable and a pleasure to be in his world for a couple of days. I would recommend Liberty and ****** to anyone looking for an awning or shade.

            Liberty Awnings And Shades Response

            11/01/2023

            Thank you for your business and for taking the time to submit a review, I really appreciate it and I look forward to sharing this with the team!
            Read 9 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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