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Complaint Details
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Initial Complaint
10/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
6/10/21 Contract for 2 bathroom shower rehab. Deposit of $2700.00. Due upon completion $25, 045.00. Date completed 9/23/2021. No hot water available for tub. New water heater 5/2020. Almost impossible to get in contact with installers. Om 10/21 service at residence, after 5 minutes installer stated, "my boss told me to turn up temp on your water heater. All other locations in house are at 150 degrees, except at the problem tub. This must be fixed, we now have very expensive non useable tub. Letter sent to ***************** and also to BBB against this company also. We are now forced to get it fixed by another company; and ASL/ AZTUBGUY will have to pay for it in the future.Business response
10/21/2021
I apologize for any inconvenience there may be here. I have no contract or work with this homeowner. This homeowner is a customer of ****************** Not a customer of Aztubguy. Any issues that this particular homeowner may have need to be directed to the company that is on the contract. That company is ******************
Regards,
R. *************************
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Contact Information
9463 W Virginia Ave
Phoenix, AZ 85037-4434
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.