Collections Agencies
Delivery Financial Services, LLCThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
08/07/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Delivery Financial Services. I do not have a contract with Delivery Financial services. They did not provide me with the original contract I requested.Business response
08/08/2024
This person claims we did not provide any information she requested. In face we have not spoken to her. We left 2 messages on the phone number provided and sent a letter. She did do a dispute thru the credit bureau but did not request any documentation.
I would be happy to get the itemized statement and send it to her.
Initial Complaint
06/13/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am not liable for this **** with charter communications, I do not have contract with DLVRY FN SVC, they did not provide me with the original contract as i requested.Initial Complaint
06/07/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with ******** RADIOLOGY ASSOCIATE. I do not have a contract with DELIVERY FINANCIAL SERVICES and I have not been provided an original debt contract.Business response
06/17/2024
the following are out notes
we made multiple calls to this person, starting 9-14-18 each call was a message left.On 8-2-19 this person filed a dispute with the credit bureaus and again on 2-11-20, each time we sent it back as owed. Then on 3-26-20 we called and spoke to her as you can see below. She stated she wanted to settle the debt of ****** owed to ******** Radiology, we offered 50% off my collector came back to the phone to make the offer, the call had been disconnected, ********************** never called back. A month later she continued to dispute the debt thru the credit bureaus on 4-24-20, 2-8-21 and 6-11-24
6-11-2024 @ 07:46 by MK - D DID E ***** I SENT BACK AS OWED
02-08-2021 @ 09:39 by MK - D DID E ***** I SENT BACK AS OWED
04-24-2020 @ 11:27 by MK - D DID E ***** I SENT BACK AS OWED
03-26-2020 @ 14:29 by SV - IF CALLS BACK WE CAN SIF FOR $******
03-26-2020 @ 14:26 by SV - 3744 SWD V MMR STTD SHE SAW ON CREDIT WANTED TO SIF STTD I CAN DO 30% OFF SHE ASKED IF I COULD DO MORE I OFFERED 35%THEN SHE ASKED IF I CAN DO LOWER SHE WAS LOOKING TO SIF FOR ***** ADVISED I WILL SEE IF I CAN GO LOWER PUT CALL ON HOLD THEN CAME BACK AND STTD I CAN OFFER 50% WHICH WOULD BRING IT TO %****** AND CALL WAS DISCON EOC
02-11-2020 @ 08:59 by MK - D DID E ***** I SENT BACK AS OWED
08-02-2019 @ 08:07 by MK - D DID E ***** I SENT BACK AS OWED
02-21-2019 @ 09:53 by CS - 3744- LMTC
01-18-2019 @ 09:04 by CS - 1205- LMTC
11-30-2018 @ 16:24 by CS - 1205- LMTC
11-30-2018 @ 16:24 by CS - 3744- MPT EXCEPTING INBOUND CALLS
09-26-2018 @ 10:02 by CS - 1205- LMTC
09-26-2018 @ 10:01 by CS - 3744- NOT EXCEPTING CALLS
9/14/2018 @ 8:53:25 AM by MK - CALLED BY DIALER - UNDEFINED RESULT MESSAGE LEFT UNVERIFIEDInitial Complaint
11/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have a Derogatory **** on my credit report from DLVRY FN SVC for $12,670. I have no idea who this company is. I don't know what this charge is for. It says it was made on June 13, 2017. It says the last report was on November 1, 2022. I would like to know what this is and to have it removed off my credit if possible.Business response
11/17/2022
********************,
This is regarding a visit to *********************************** in 2017. We spoke to you on May 5th, 2017. You told us to send the bill to the VA and hung up. We tried to get additional information from you regarding the VA but you disconected the call. We have not spoken to you since then despite numerous attempts to contact you.
If you would like to resolve this matter today please call us at ******************. We may be able to settle for an amount less than the total due.
Thank you.
Initial Complaint
07/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
DFS is a company I have never heard of, except from a credit report that shows a false derogatory ****. I have reached out to DFS multiple times over the previous months to try to sort this out, with no reply. I have no relation with this company, yet they report a past due balance to the credit bureaus. I want it removed from my report, as I have no contract with this company.Business response
07/07/2022
************,
We are the collection agency for Perfect Teeth. You went in for a date of ******* of ******** 1st, 2016. We spoke to you on August 19th, 2016 regarding this matter. You said you would call us back but you never did.
If you have any further questions or would like to resolve this today please contact us at ************.
Thank you
Initial Complaint
05/20/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with NEXTCARE URGENT CARE OF TULS and I do not have a contract with DELIVERY FINANCIAL SERVICES plus they did not provide me with the original application like I asked.account number: ************amount disputed: $0.00Business response
05/20/2022
We show no balance owing on this account. It was paid on March 21, 2022. The credit bureaus have been updated to show as paid in full. If you have any further questions please contact us at ************. Thank you.Initial Complaint
03/30/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I have notified this company that I have no relation to it whatsoever. I have sent multiple documents requesting the proof this company has to continue to harass my consumer reports with false information. This company has failed to show me a signed contract between myself and this company, any tax documentation to support their claim, or even respond to my documents. I have operated in good faith and tried to resolve this issue with the company however there has been no attempt to reciprocate. Failure to provide information as it pertains to a consumer in a violation of the freedom of information act. I simply would like this harassment to cease and this company is unable to produce any evidence that we have legally entered into a bilateral contract together or that I signed a novation indicating they have my permission.Business response
03/30/2022
**************,
We do not have a contract with you. We are the collection agency representing ************************** in which you had a date of service of 2/6/2019. This **** is a result of that doctor's visit. We received your dispute in December 2021 and mailed you proof of the debt in January. On January 24, 2022 we received a second dispute from you and we once again mailed you proof of the debt on January 24th, 2022. We received your Cease and Desist on March 4th, 2022, therefore we will not be contacting you further.
If you would like to discuss this in more detail please call us at *********************
Thank you.
Customer response
03/30/2022
As your company has just admitted, you do not have a contract with me. This makes your reporting on my consumer reports illegal as you were never given my permission to do so. This is a direct violation of 15 USC 1681b(a)(2) - In accordance with the written instructions of the consumer to whom it relates. This is a $1,000 fine per occurrence. As your company is currently reporting to all three of the major reporting agencies, in combination with your admission to no contract and therefore identity theft, this subjects your company to a $3,000 fine. Cease & Desist reporting to my consumer reports at once. Failure to do so may result in a lawsuit to be filed in federal court.Business response
03/30/2022
**************,
DFS has been in compliance with federal and state laws throughout this process. In fact, we were not required to send you a second validation of the debt, but we did. You have sent us a cease and desist and we will comply with that. If you have an attorney that you would like us to communicate through please send us the attorney contact information. As you have requested, we will have no further communication with you.
Thank you.
Customer response
04/02/2022
Please display those federal and state laws that your company claims it is in compliance with. I have never signed a contract with your company as you have admitted. I have never given your company permission to use my information in any manor that it is has so far. This alone is a federal violation. I never signed a novation with the original creditor giving you permission to behave in this manor either. Another federal violation. Please list all the federal and state laws your company claims to be behaving in honor of. Also, only the holder in due course is allowed to collect on any alleged debt. Supply any and all tax forms that your company has to support I owe your company anything. As you have no contract, you have no novation showing the original creditor and myself give you permission to behave in this manor, you have no tax documentation to support your claim, you are attempting to collect a debt you do not own, you are furnishing false and deceptive reports, this is harassment. I have already displayed one federal violation your company is in violation of and there are plenty more. This is the last opportunity to amicably resolve the issue. Remove the illegally reporting accounts from my consumer profile. Failure to do so will result in a suit being filed in the United States District Court for the District of Arizona.Initial Complaint
03/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This collection firm is attempting to collect ****** for something I have no knowledge of, and as a result, I have a 'negative' item on my credit report for this, which I have received no supporting documentation for. I'd like to get an itemized **** for the services rendered, and when, so that this issue can be addressed once and for all. If they are unable to provide detailed documentation regarding the issue please remove the item related to my name from your collection list.Business response
03/02/2022
************************,
This is from a visit to Banner Surgicenter on October 29th, 2018. We mailed a letter to the same address you provided in your complaint but it came back as mail return. We will mail you more detailed information.
In the meantime, if you would like to resolve over the phone please call us at ********************.
Thank you.
Customer response
03/02/2022
The business claims they sent a letter to the address on file, and it was returned. I have lived at the same address for 25+ years. Not to mention whatever address they have on file would have been provided directly by the physician. I respectfully request they send revised document with all pertinent billing information (e.g., date of services, attending doctors name, what the charge is for, etc.) so that I may validate the claim. In the meantime I ask that they remove the collection attempt on my credit report until I have an opportunity to receive and review concrete documentation regarding this effort. Thank you.Business response
03/02/2022
We will remove it from the credit bureaus.Customer response
03/02/2022
Please review both items below. I appreciate item 1 being addressed, but will await confirmation of item 2.
Item 1: I have reviewed the response made by the business in reference to complaint ID ********, and find that the businesses commitment to removing their claim via ALL Credit Bureaus is satisfactory at this point in time (3/2/2022). I will wait 10 business days for the business to perform this action and, if it does, will consider this portion of this complaint resolved.
Item 2: As noted in a prior response either provide the data requested or remove my name from all future attempts to collect on this. To consider this part of the issue resolved I would like written notification from the firm stating such.
Regards,
****
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Customer Complaints Summary
9 total complaints in the last 3 years.
3 complaints closed in the last 12 months.
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