Reviews
This profile includes reviews for U S Collections West Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRoss P
Date: 10/27/2024
1 starRoss P
Date: 10/27/2024
Read the reviews. They send me an email with a false claim. I reply that it's wrong. I call ans leave a message. No reply and a month later they leave a derogatory comment on my credit file? See you in court
U S Collections West Inc
Date: 10/29/2024
HE IS NOT A CLIENT HE IS A CONSUMER THANK YOUReview fromMckayla M
Date: 09/17/2024
1 star**** ******** is very disrespectful to your clients accusing and questioning like she is some part of law enforcement. Questioned my funds and my bank accounts. Very unprofessional. Im willing to pay my debt but I will not be talked to like Im not a grown adult.Review fromJasmine M
Date: 07/17/2024
1 starJasmine M
Date: 07/17/2024
********** is very rude and probably need to retire talking to people like she crazy and calling them liars and accusing people . She needs to be fired immediately . That company needs to be shut down effective immediately . I have talked with other companies and they was not rude and dis tasteful she hung up and my face . I hope she loses her job and never work customer service ever again .U S Collections West Inc
Date: 07/18/2024
she is not a customer of ours, if she is we need the name of the company thanksU S Collections West Inc
Date: 09/18/2024
what company is she with?????Review fromAsia W
Date: 03/27/2024
1 star***** is so rude hes unprofessional and speaks to ppl like they are s*** on a shoe I get you have to do your job but in these times if ppl are at least trying to take care of a debt you should at least speak to us they way you would like to be spoken to hes a complete a** and if you ask me he probably needs to get laid more but with his personality that slim to noneReview fromElizabeth L
Date: 04/25/2023
1 starThe lady who sets up payment plans is rude and very hateful. I asked to start a $50 pymt plan and she told me " that's not enough" I said excuse me " I am Trying here" this is a very new acct and I'm just trying to get something started. She was not helpful nor understanding. Showed no compassion for the middle class citizens. I am very sad that they have my debit. She told me that I had to pay $100 or could not set up a payment plan. I wish I could report them to someone or some entity to help me. I Do not believe GOD is anywhere in this company and they don't do this for the people, its all for SELF. My debt is $1582. If it goes up like I've heard from other reviews we know somethings not right.Review fromJohn R
Date: 03/10/2023
1 starJohn R
Date: 03/10/2023
I've got a letter stating 10% of my paycheck every paycheck I get would have a deduction my work emails me let me know this will be happening then the following 2 checks go by nothing whatsoever then finally a check that says garnishment but only for $2.27 when it's supposed to be 10% of every check which is $600 so that should be $60 then the following check nothing comes out for garnishment then the next check the word garnishment has actually disappeared from my pay stubs Nothing again is taken out then I get another check and surprise their name shows up on my paste up again but this time for $105.87 Which was more than 10% meaning more than 10% garnishment of my check so they're not even following the proper procedure of the letter I was sent by the attorney of the way they would garnish my pay checks. Expecting they were gonna garnish them when they said they were I didn't pay other bills so I would be prepared for garnishment but yet they did not garnish so that caused other problems with my bills and then they finally do garnish when I'm not expecting them and now my other bills are short they are not collecting their money by any means the way they inform me they would do this in the letter sent by their attorney. I've already have a scheduled appointment with a lawyer cause all this is provable and legal documents from my work so I am going to have my attorney handle it see if I can have my debt canceled and maybe I can collect some money from my damages. The bottom line if you're gonna collect money from me why don't you collect it in the manner that the letter that I've been sent explains how you're going to collect it because you're not collecting it by any means of what was written in that letter. If you were doing it exactly the way the letter explained I would have no complaint it all but I don't even know if you guys know what the f*** you're doing Therefore you're making a mess out of my financial life and paychecks going to my lawyer.U S Collections West Inc
Date: 03/13/2023
he is not a customer our ours he is a defendant
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.