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Business Profile

Credit Card Processing Services

Cardconnect Paradise

Reviews

Customer Review Ratings

4.88/5 stars

Average of 69 Customer Reviews

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Review Details

  • Review fromBethanne B

    Date: 03/18/2025

    5 stars
    Our company engaged in CardConnect services about 5 years ago. Since then, we have saved tens of thousands in service fees that we were being charged by our bank. The platform is easy to use. Set up was quick and simple. Our consultant, Fungai, has been great to work with and checks in regularly. Any chance I get to recommend, I do so without hesitation. Very satisfied customer!
  • Review fromLucy S

    Date: 03/14/2025

    5 stars
    CardConnect Paradise is as easy as Sunday morning. Flawless **** and The costumer is always right. Its like I have my bestie working for me
  • Review fromBecca M

    Date: 02/24/2025

    5 stars
    Very good company.Great customer service.Ease of using the service.Reasonable time responding to request.I give them a A rating superb!!
  • Review fromGuy M

    Date: 02/06/2025

    1 star
    I believe this company is not honest with their customers as they continue to add hidden fees with no consent. They do not respond or get back to you when you leave a voice mail. You have to continue to call until you can get someone to answer.I would like to warn anyone that is considering using CardConnect Paradise to reconsider and do your self a favor and go with a honest company.**** C, and **** *. were of no assistance when i reached out to them to try to get my false charges reversed.
  • Review fromJennifer W

    Date: 12/29/2024

    5 stars
    Absolutely incredible service. Honestly, after dealing with the endless automated menus and total lack of response from my previous card-processing company, I felt sure that CardConnect Paradise must be some kind of scam. It just seemed way too good to be true. One year later, and my only regret is that I didn't find them sooner. Fungai and ****** go out of their way to help me, and I have never had to "press one for operator" or endure a frustrating exchange with a robot. CardConnect Paradise's customer service is a dream: personalized, efficient, effective, and timely. Add to that the fact that they're saving me thousands of dollars in processing fees, and I'm an unspeakably satisfied customer. These guys are hands-down the best in the business.
  • Review fromRod F

    Date: 12/10/2024

    5 stars
    Great customer service and support!! Would absolutely recommend this company and their team to anyone.
  • Review fromBruce J

    Date: 11/16/2024

    5 stars
    ****** has been exceptional. The best processing company I have used in the past 25 years. Highly recomend
  • Review fromGary P

    Date: 11/12/2024

    5 stars
    CardConnect credit card processing was a great decision for our business.
  • Review fromMax B

    Date: 11/05/2024

    5 stars
    Im blessed to have Fungai on my team anything I ever need hes there to take care of for me immediately I cant ask for better service thanks my friend
  • Review fromRoxanne N

    Date: 11/01/2024

    5 stars
    Great **************** and very responsive. Our *** has been extremely helpful and always checks in with us. I highly recommend them!

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