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Complaint Details
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Initial Complaint
07/03/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I open an account with this *********************************************. Due to a hard card incident I fell behind two payments. November and December of 2017. Account was closed and despite letters sent to them asking them to please remove missed payments they have not. Its been 7 years according to law it should be removed.
Business response
07/08/2024
Please note the following information:
The credit union has attempted to contact the member to gather more details about the dispute. At this time, we do not have sufficient information to fully complete our investigation.
The complainant can contact ***** *******, Operations Manager, at ************.
Customer response
07/11/2024
Alhambra CREDIT UNION has stated they have tried to contact me and that they dont have enough information to move forward. However, I have not received any email even though I provided one. *************************************
******* Rodriguez
06-07-1963
account number: 446536XXXXXXXXXX
account was opened 2/18/2016 Im just please asking for late payment removal. Due to hardship and time it has passed since then. Still affecting now.
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Contact Information
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.
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