Business ProfileforBaseboards & More #1 LLC

On 1/21/22 my husband and I walked into the store to purchase a prehung double door. The price for the door was $1357.78. They told us that the door would be ready in a couple of weeks. A week into the waiting process I received a call telling me that it was actually going to be about three months before the door was ready. They gave me the option to stick with that door or get a new one. I decided to wait because I didn't wanna go through choosing another door. They told me the door would be ready the first week of April, two weeks went by and I finally decided to reach out to them myself on the third week of April and they told me that the door was there but that it was not ready yet. They told me they would call me to let me know when it was ready. They call me the next ******** went to go pick it up, my installer came over on the weekend to put it and he was having a hard time installing the double door as it was not lined up properly, the hinges were not matching the doorknobs were not matching he tried to work with it as much as he could because we had a big empty hole in the front of our house. My husband reached out to the business to speak to the owner since we know who he is. The general manager by the name of ****** reached out & said that he was able to help us that we were not able to speak to the owner and he made a smart remark saying "when you go to ******* do you ask for the owner?", after how he was behaving we didn't feel comfortable continuing the conversation with him. Then I went ahead and started to write a review on their website of how I felt & what had happened at that point the owner's daughter ********* reached out to my daughter on a personal platform to discuss the review that I had written. How professional is it that I called the company again to talk to ******** to ask why she was reaching out to my daughter regarding a business matter when she had nothing to do with it? She wouldn't talk to me. ****** ended the call.