Reviews

Review Details

• Review fromMicah S

  Date: 02/12/2024

  1 star

  Micah S

  Date: 02/12/2024

  I was person in the medical field looking for a change in career. I saw an ad for them on Instagram and instantly fell into the allure of someone in the IT and Cybersecurity field could make. They even spiced it up with essentially "anyone could do it regardless of their background". Well, This is not the case at all. I first got put on a loan program with a shady company called the ********************** They are horrible to communicate with about the loan and have an F rating in the BBB. Secondly, almost all of the videos you pay to access can be found on ******* and the quizzes and tests you complete are not graded by anyone. You are going into massive debt to be able to access their mild sense of direction and countless emails you get from *********************** with meaningless information and small bread crumbs of companies hiring. I spoke with hiring managers from ****** and Amazon who both said the same thing. They do not care about any certificates you have and only look for experience. With these courses, you dont earn any work related experience, just a piece of paper.I spoke with NexGenT about issuing a refund, as I decided this was not the direction I wanted to go. Hiring managers were telling me I was wasting my time and money with these online bootcamps. *** told me I completed over 50 percent of the coursework, therefore no refunds would be issued. On my student portal, I only signed up for the Network stack. It showed I completed around 44% of the course work. I sent screen shots to them proving my case and ***** would say nope, they have me at 56% and therefore they do not have to refund. False sense of security to a student when we are shown one thing on our portal, but NGT is measuring differently. Please stop being greedy when you do nothing for your students and we teach ourselves . Your courses are on ******* for free. Your "tests" are posted on other platforms. Your live seminars are posted on *******. GIVE ME MY MONEY BACK!
  

  NexGenT

  Date: 07/30/2024

  Thank you for your feedback. We take all reviews seriously and aim to address each concern thoroughly.Zero to Engineer Commitment: "Zero to Engineer" is a commitment we value at ***********, with many student testimonials. You may visit our website, ngt.academy, for more information. We even have students who were hired after the first month in our program who did not have any IT background or certifications. Success in our program largely depends on a student's dedication and involvement.Loan Providers: We provide the list of financing partners, which shall help the student qualify to fund their education, but the terms and conditions depend absolutely upon what the lender will require. We take great pride in being associated with credible financing options, and so we appreciate your feedback and will keep it in mind for future improvements.Course Content: Our videos and quiz content are produced in-house by our Academic Team. The quality and relevance of our courses are always high to ensure a good learning experience for students.Assessment and Feedback: All quizzes and exams are automatically graded by the system once you complete them while scheduled milestones are graded or reviewed by our instructors who provide students with feedback as necessary. This pegs that students receive the guidance they need as would be required while in their learning journey.Career Success Support: The Career Team, gives support on all fronts, including providing information related to job openings that align with the skills learned in our program - this is what they have been sharing with you. Our team is dedicated to help our students position and land jobs in this tight job market.Refund Policy: Do note that we have a strict refund policy in place which follows rules based on our license. Information relating to the usage and refunds is clearly posted and available in the help site. If you believe an error has been made in calculating your completion percentage, please contact us again with supporting documentation for review.Extra Info: Whereas some of the content in the introduction stage might be similar to some that are available for free, it is our structured curriculum, mentorship, hands-on labs, and career services that really set the program apart. It commits to a clear path to becoming successful within the field of IT and Cybersecurity. We appreciate your feedback and are here to help in any way that we can. Never hesitate to reach out at any time for assistance from our support team.

• Review fromTakiema B

  Date: 05/09/2023

  1 star

  Takiema B

  Date: 05/09/2023

  I feel very frustrated and disappointed with the cyber security program that I joined at NexGent in 2021. I joined this program out of complete desperation because I needed higher income. The program consisted of just the instructor reading slides and not actually teaching anything. I was a part of when the cyber security program began and felt like it was not ready to be launched. I now am still in the process of paying back the $25,000 which is so stressful especially when I don't feel like I learned anything.
  

  NexGenT

  Date: 09/08/2023

  Hi there *******, In your initial program we provided a knowledge based learning experience and also skills-based learning through an online cyber range in addition to certification attainment and career services. These services are still available to you, however we have also made updates to the program format as well as the lab environment which is no longer performed in on-line cyber ranges and is instead completely built out locally using virtual machines. I have provided you with access to all of the new program format and you have access to our current career success team via our community. I would highly recommend reaching out to us and also checking out your updated program access and updated program format. We have also been able to help some students with their *** however some are not owned by us and we have no control over those. In any case, we are here for you and truly care about your success. Please reach out to us via the student community and we will get you on track!

• Review fromDerryl L

  Date: 02/11/2023

  5 stars
  ***** and **** are great teachers and have prepared me for my new Network Engineering job i will always be grateful for them!!

• Review fromFelice M

  Date: 01/19/2023

  5 stars
  NexGent prepared me for my first IT job and open a lot of opportunities for my future

• Review fromMike F

  Date: 01/13/2023

  5 stars

  Mike F

  Date: 01/13/2023

  Not sure about these low reviews. But this was my experience. This school has completely changed my life. Im a 49 year old that was in the film industry for 25 years. I decided to change my career and dove into NextGen. I was able to complete the school in only 4 months got my CCNA and got a job making 6 figures about 2 months after finishing. Most people that complain about the school just dont put in the work. The school provides the tools but its up to that person to put in the study and the work. Thank you Next GenT for helping me in a major transition in my life.
  

  NexGenT

  Date: 01/13/2023

  Thank you for the review and sharing your experience with ***********. Congratulations on your success!

• Review fromRandal H

  Date: 01/12/2023

  5 stars

  Randal H

  Date: 01/12/2023

  As someone who completed the **** course and got a job in the engineering field shortly after graduation, this school does exactly what they say. The courses are comprehensive, the materials covered are vast, and everything learned put me leagues ahead of people I work with who had been in the IT field for 10+ years. If I could go back and do this again, it would be the first thing I did after the military. I am 2 years out from graduating and was reached out to, to see how I am doing and my career growth. They absolutely care about their students during the courses and getting jobs, they treat you as a peer when working in the field. Nothing but respect from everyone there, even though I was keeping to myself going through the classes. Highly recommend this if you are looking for a career change or looking to learn more about a certain subject. Cheaper than college, more personal, and mentors always willing to help.
  

  NexGenT

  Date: 01/13/2023

  Thank you for the review and sharing your experience with ***********!

• Review fromChristine G

  Date: 12/14/2022

  1 star

  Christine G

  Date: 12/14/2022

  Very pricey and trust me, they do not get you the job they promised theyd help you get after you get certified! You start paying even if the current job you have is not the job they promised to help you get, they make you enter your gross pay (the pay you obviously dont take home after tax), of course you get screwed over and you dont have the power to seek leniency because you signed a contract stating that once you get the job they promised, then you start paying. Given the inflation plus triple-demic, these company will make you even more broke than you were before your useless training and piece of paper! Did we reach out to their consultant? YES we did but guess what nothing happened because they send your resume to recruiters whose first few questions are: Do you have a Bachelors degree? Or Do you have 5 yrs of experience to the field? Ahhh NO! So yes, these people will just ask you the money you owe them for giving you training that would not in ANY WAY help you land the job they promised you wouldnt have a hard time getting because they said they will assist you! Unfair and unjust!
  

  NexGenT

  Date: 01/12/2023

  Hi there, we checked on your account and don't see where you were on any ISA ********* For clarification on program effectiveness, ********************************************************** networking and cybersecurity in the past year. We are here to help. Please reach out to our staff as we are available to help with technical training, cert attainment, career training, and job hunting.

• Review fromRyan S

  Date: 07/25/2022

  1 star

  Ryan S

  Date: 07/25/2022

  NexGenT does not care about their students and only the money they bring in. the course is lackluster and consists of story time with teachers just reading off power points. I was quoted 12k for the course and am now on the hook for 25k without any changes to my curriculum or study materials. I DO NOT RECOMEND
  

  NexGenT

  Date: 07/27/2022

  Hello ****, we understand your perception here, so please allow us to clarify a couple points on the *** and Training.First, regarding the ***. The *** in which you were enrolled under had a zero up front tuition cost for a base tuition of $12,500, with nothing paid until you are in a job. Per the ***, that tuition begins paying back over time once you are working in a job. The payback amount and time period are all based on your income. So, the tuition payback is a range from a base tuition cost of $12,500 and the absolute maximum payback being $25k over multiple years payback. There is also a clause around not having a job within # of years and the ******** being nullified. These details around the *** would have been explained during enrollment and also in the *** ******** agreement terms when you signed up. The base tuition from our academy is still $12,500, and the *** ******** figures out what is the payback amount and length based on your current salary. However, this can always be paid off early as well. That should provide some clarification for you regarding your Income Share Agreement (***).Second, regarding the training program and updates. When you enrolled in the Cybersecurity program in 2021 your training was delivered via live instruction and also included a live cyber range for lab activities. Since the time of your enrollment, we have digitized more content which is all accessible from the *********** learning platform and community. We have added additional cybersecurity training courses, and have also made many updates to our existing program and labs in the **** to now include a personal cybersecurity lab environment build out. We have also updated the program to a combined networking and cybersecurity program to include ****, Security+, FSNA, 100+ project hours, FSNP, ***** CCNA, and 3 new EC-Council cybersecurity certification courses. We have also updated the career success training and integrated a new employer network with new job offerings posted from our network every week. All of these updates were already applied to your student account along with all other program students and everything is accessible along with weekly live instruction in an asynchronous learning format.Lastly, I just wanted to note that we do care about your success, as well as all of our students, and we are here to continue providing technical training and career services. We are here to continue providing assistance with your certification attainment and job search. Please understand that all of this is available to you right now. Given your comments here, I will make sure the team reaches out to you for assistance, and please understand that you can login to the learning platform at https://learn.nexgent.com and our community at https://community.nexgent.com to access continued technical training and career help. See you in the program and please reach out to us in our platforms if you need any assistance!

• Review fromKristin L

  Date: 06/30/2022

  1 star

  Kristin L

  Date: 06/30/2022

  NexGenT does not care about their students. They are not concerned with placement in the jobs they were supposed to train people for. They try to take your money and run. I would not recommend this boot camp at all. The point of doing the boot camp is to get a job in the field you were supposedly training for. They do not help you do this. Their training doesnt even prepare you for the Comptia Test. Their training is a waste of time and effort.
  

  NexGenT

  Date: 07/07/2022

  Hello *******, I'm not sure where this information was lost for you, but I would like to ensure that you understand we provide both the training and voucher for your CompTIA certification. Please visit the community and the ********************* and you will you find instructions on how to accomplish your voucher exam to unlock your voucher. We of course also have our career team who is available every day of the week to assist you with your career assets, your job search, and to provide available job opportunities in addition to any you find on your own. I will have our team reach back out to you to ensure you understand this level of service and how to engage with our team and what you need done. Also, we have added even more training to your program and additional certifications are available once you complete your Security+. We are here for you ******* and we truly care about your, and all of our students success. Our apologies that you came to see things this way, but we are here for you. Please come back over to the community and also login to the learning platform to see everything you have access to. Please join our ******************** in the community as well as the Security+ study group. Thank you!