Business ProfileforStabilityPro
Current Alerts For This Business
In April 2020, BBB investigated StabilityPro's business practices. This investigation was prompted by a large volume of complaints, consumer inquiries, scam tracker inquiries and advertising issues. These reports shared concerns over the legitimacy of the business, excessive pricing, and failure to deliver products or issue a refund.
On April 2, 2020, BBB reached out to StabilityPro via email to request information regarding their affiliation with the Back Your Hero and Giggles Baby Boutique businesses, as they share the same address.
As of April 27, 2020, the business has not responded to our request.
Additionally, BBB requested StabilityPro to modify, substantiate, or discontinue claims on their website, https://www.stabilitypro.com/, that displays excessive pricing, comparison pricing & claimed results.
BBB's Code of Advertising Section 1 of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
BBB's Code of Advertising Section 3 of the Code requires that, when comparisons are made to a former selling price, it must be to a bona fide price that has been offered for a reasonable time. If no sales had been made at that price, the advertiser must be sure that the markup on the higher priced product is similar to other products.
BBB’s Code of Advertising Section 34 of the Code requires that claims relating to performance and results should be backed up by reliable evidence.
As of April 27, 2020, the business has not responded to BBB's inquiry.
Before you place an online order make sure to review the company’s website, see if there is any negative information about the company, or check to see if BBB has any complaints reported. Also, check the website for contact information such as phone numbers, emails, and mailing addresses. Consumers want to make sure the company can be easily contacted if any issues may arise.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to contact legal counsel, their local Attorney General's Office, and/or file a complaint with the Federal Trade Commission.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 3908 E Broadway Rd Ste 105, Phoenix, AZ 85040-2995
- BBB File Opened:
- 3/3/2018
- Years in Business:
- 6
- Business Started:
- 8/23/2017
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- StabilityPro.com
- Related Businesses
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
26 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/28/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
46 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Susan S
06/20/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.