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Customer ReviewsforMidas Gold Group
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Tim R
1 star08/23/2024
We recently rolled over a *** with them. The process was easy and the staff was helpful. Fast forward a couple months and we receive notice from the depository where the metals are held that Midas Gold has filed bankruptcy. Upon looking into the matter we discovered that Midas Gold never deposited the metals into our account! I am just sick to my stomach knowing that we will be lucky to get back a fraction of what is owed to us. My wife and I have worked hard and just wanted to protect our nest egg from a potential market correction. We are now left with worry and regret for our decision to use Midas Gold.Review from Matthew G
1 star08/10/2024
I worked at Midas Gold Group, they currently are in bankruptcy and have looted millions of dollars from people's retirement accounts. They have stolen the entire life savings of seniors. The owners are *********************, *************************, and *************************. These people belong in prison, and have no business handling anyone's money. Run to the hills.Review from Mark B
1 star07/29/2024
They owe me over *******. Do not use this company Overview Midas Gold Group, LLC has filed an emergency motion requesting the court's authorization to pay pre-petition wages and other compensation. This motion is crucial for the company as it navigates Chapter 11 bankruptcy proceedings. The primary aim is to ensure employee morale and retention during this transitional period.Background Midas Gold Group, LLC, initially organized as *** **** ********* *** in 2010, rebranded in 2018 to its current name. The company is primarily involved in the retail sale of gold and precious metals. The ownership structure includes *** ******* ****** ***, with *********************, *************************, and ************************* holding equal shares and serving as Vice-Presidents of the company.****** ********* The motion seeks permission to pay pre-petition wages, salaries, and other compensation to approximately seven employees, including key personnel like officers and managers. The next payroll is due on June 14, 2024, covering the period from June 8, 2024, to June 14, 2024, with an estimated total of $11,919.The company emphasizes that all requested payments are within the priority amount set by the Bankruptcy Code, ensuring compliance with legal limits. The goal is to prevent any disruption in the payroll process, which could lead to significant personal hardships for the employees and jeopardize the company's operational stability.Basis for Relief The motion is grounded in sections 105(a) and 366 of the United States Bankruptcy Code. It argues that the payment of pre-petition wages is essential for maintaining a stable and motivated workforce, which is critical for the company's reorganization efforts. The "necessity of payment doctrine" is cited to justify these payments, highlighting their importance in preserving the value of the estate and supporting the debtors business continuity.Review from Roy B
1 star07/23/2024
I started my metals *** through Midas a couple years ago. It was a mixture of gold and silver with the entirety of the silver being specified as 1 oz Buffalo Rounds. I noticed last year that my holdings (with Kingdom Trust) showed a variety of different "accredited" silver rounds. I contacted Midas and was told it would be taken care of. I have the invoice showing all Buffalo Rounds, as did Midas. I just took my final distribution, of the remaining silver, from the *** (every one painfully slow) via Digital Trust, formerly Choice, formerly Kingdom Trust. The shipment arrived just minutes ago, a long six plus weeks after initiation, and I received FOUR Silver Buffalo rounds only. The balance are all another 1 oz silver round. Providing what is invoiced should not be that hard, despite two other entities (Kingdom Trust and Delaware Depository) being involved yet after 2 subsequent attempts is still was not done. The last attempt, after which I was assured by Midas that everything was done, took 2 or 3 weeks despite Midas having holdings at ******** as well as my holding being stored there. This swap should have really only been a journal entry yet took more time than I would have expected but then everything I have done with this metals *** has taken far longer than seems appropriate or necessary. My advice is to avoid any metals ***s and just but the metals outright. I wish I had.Review from Johnny C
1 star07/08/2024
It took 2weeks for Midas to receive my check.. After that I was told I would be sent an invoice and would take another week "to clear", and then my gold shipped. It's been 2 months since this started. I called a week ago and was told it would be taken care of.. *** even an invoice.Review from Cindy N
5 stars10/13/2023
We have had a great experience at Midas Gold Group this past year! We worked with *** in ************* and ******* in *******. They were both excellent to work with. They were very knowledgeable, kind and patient with all our questions. They have great customer service and we would highly recommend them to anyone in search of precious metals.Review from Mike V
5 stars10/04/2023
Thank you ****************, and staff of the Midas Gold Group, for the professional service render at your Phoenix location today 10-3-23. Im here because of a friend who shared his excellent experience he received a few weeks ago. As a consumer, not often do you find an individual with integrity, just open and honest. I appreciate all the relevant information provided. This made it easy for me to make an informed decision, on how to diversify my portfolio. Im going to share my experience with other also.****, AZReview from Joe M
1 star05/29/2023
Poor customer service, unprofessional and at times even childish. ********************* just couldn't (or wouldn't) get it right. Bad business.Review from Moses F
5 stars03/23/2023
We give our Highest recommendations to the Midas Gold Group. in ******* **. & *******, Financial Mgr.For their Professionalism and ***************** ********************** very knowledgeable, and iis a wealth of information for his clients, regarding Precious metals, & the Market.I have work with him, for many years.Midas Gold Group, *******, **. & *******.Are a Trusted name thoughout the ******************* We think ******* is committed to his clients, & is Dedicated to keeping his clients, ahead of the Economic Curve.***********************Review from Ron H
5 stars09/17/2022
I sold "junk silver" on 2 occasions in the last months.First sale was $500 of dimes and second was $1,000 of quarters. I wanted to sell locally and the T.0. location was with 2 hours drive of the location of the 99 pounds of coins. Very satisfied. Would do business again if had additional "bags" to sell. Price was competitive with posted prices elsewhere taking shipping costs into consideration. Also shipping risk.
Customer Review Rating
Average of 12 Customer Reviews
Contact Information
625 W Deer Valley Rd Ste 109
Phoenix, AZ 85027-2140
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