Business ProfileforCatalytic Health Partners

I was referred to CHP because I had called the 988 number numerous times and was told this was a good organization that would provide me a higher level of care however they have fallen short of expectations. They have missed multiple scheduled appointments or not following through on appointments Fumbled on utility assistance Not advocating for me fully with my SMI care and providing advice and guidance Not coordinating care If this continues I will lose my home and end up on the streets! I initially had a therapist who I had several appointments however shortly after I was given another therapist. Who seems confused about everything thats going on. Im being told to get a smi designation but not being told what the benefits are. These people are supposed to be an advocate for my health care needs however I feel like Im doing the leg work or ****** is the one following through but in a matter of a week or so I will have no services through them. When I was denied they advised me to get a second option but I explained to them thats not how it works In regards to utility assistance I was explicitly told that if I could meet with the rep for the church I would get my entire water bill and gas bill paid however the rep for the church actually called me to clarify that was not the case. The social worker seemed confused and eventually I got the assistance I was told by my therapist that CHP would cover the remaining balance on the water however that wasnt the case and I still had a balance for 20 dollars that was taken care of however I still have a 100-dollar balance after they had another agency pay the 20 dollars. They know I have barriers that make it difficult for me to find employment and meting my basic needs they cant find work arounds for it and when I asked the social worker if they could find a resource that could help with a small amount of money the social worker got rude with me telling me if I could find an organization let her know.