Customer ReviewsforLincoln Heritage Funeral Advantage

Sales person called me told me he was in the neighborhood. Asked me if he could stop by I said yes. He showed up 3hrs later which suggests he was not in my neighborhood. I explaind to him that anything would have to be approved by my neice (who is in the insurance field ). My niece didn't approve. The premium was too high (***** for $*****). I immediately called *********************** to cancel the ins. They still took out ***** which cause me to have an insufficient funds. I nee my $92.92 back.

Hi ***** Thank you for bringing this to our attention and giving us the opportunity to review your policy. Were sorry for the inconvenience you experienced when you tried to cancel your policy. Thank you for speaking with our office today so we could process your reimbursement. Please let us know if we can help you in the future.

I searched for life insurance policies within the last few days, and two men arrived at my house knocking loudly multiple times and yelling out my name loud enough for neighbors to hear. I was not present, but this was startling for my roommate to have two men unexpectedly arrive at our residence knocking loudly and yelling my name. She did not answer the door for safety reasons. They did not ring the doorbell at any time and left a "Delivery Notice". This is a borderline deceptive tactic as there is nothing that requires being "delivered" in person. Small print on the notice indicates it is time and date sensitive information about a funeral advantage program, which I have not requested any information about. My original visit to the website was to search for life insurance information and at no time did I request or desire an in-person visit.

Hi ***** - We apologize an agent came by your home unannounced. It looks like we had a misunderstanding regarding your interest in our insurance when you submitted your information on our website. Our agents deliver quotes in person and offer free planning guides, which is why a delivery notice was left for you. We will reach out to our representative to ensure no further contact is made. We hope you give us an opportunity in the future to assist you with your insurance needs at your convenience if you are interested in more information.

By far the best company I've ever been a part of! The company's family support services are essential, especially during a hard emotional time. I strongly recommend anyone utilize the benefits of this company and put their trust in the Funeral **************************

Hi Lacorie, We appreciate you taking the time to share your gratitude for the Funeral ************************** Thank you for being a part of the Lincoln Heritage team and helping us be there for families at their time of need!

The agent showed up at my door unannounced saying I had filled out something online and then called me the next day when I know I never gave out my phone number. I think they are a bit rude and aggressive and because of that I will not be doing business with them because who wants to be tricked into buying anything. Just be honest about how you got my information I could respect them more.

Dear *****************, We apologize that an agent came by your home unannounced. It looks like we had a misunderstanding regarding your interest in our insurance. We wish to honor your request not to be contacted further and we are taking the necessary steps to address your situation in our system.Lincoln Heritage Life has been in the insurance business for more than 60 years and we are committed to providing excellent, personalized service to our clients; we hope you give us an opportunity in the future, and well be more than happy to assist you with your insurance needs at your convenience if you are interested in more information.

I've heard great things about this company over the years and have colleagues who have been long time customers. The **********************'s website is very informative and transparent as well. Compared to other companies out there I have researched,Lincoln Heritage seems to be one of the top tier companies in terms of customer service! I plan on recommending to my friends in need of coverage. They are very reputable when it comes to paying out their claims and taking care of their clients. Although I am not a senior, I like what they do in making the family is able cover the funeral costs especially when a lot companies can take several weeks to months to pay out on the claims. I also like what the **** does as well!

*****,Thank you for your kind words, and for representing Funeral Advantage to your community! We are pleased that you have heard positive things from our long-time customers. We are here to provide our support to our policyholders during their times of need and grief as we have done over the past 60-plus years. We appreciate your recommendations to others who need this important coverage. Keep up the good work.

My parents are clients of Lincoln Heritage for 15 years. One of my parents recently passed away and they were told their policy covered every cent of expense. Well it turns out that Lincoln Heritage is only paying out $5,000.00. Keep on mind My parents paid over $15,000 throughout the 15 years of being clients. Now, my parent is short 10k to lay then to rest. The company said we could take out a loan of $2700.00 at an 8% interest rate. What about all the money my parents paid into this company? I'd like to warn everyone to not fall for companies like these and better go to a funeral home and buy a plan there with them where there will be no tricks to the policy and you will be 100% covered.

First please let us send our sincere condolences on the loss of your parent. Please note that the policies sold by Lincoln Heritage Life Insurance Company are primarily level benefit whole life policies intended to pay for final expenses. This means that the death benefit is requested at the time of application and premiums are payable for the lifetime of the insured. All insurance is protection against risk. The premium pays for protection against a covered event. Sometimes an insured pays only a small portion of the death benefit in premium before the insurance coverage is needed. Sometimes the insured is fortunate enough to live a long life and in so doing may pay more in premium over the years than the policy benefit. We would be happy to further discuss the specifics of the policies for your family members with the owner or the beneficiary accordingly. Feel free to contact one of our claims managers at ************ should you wish to discuss this further.

Soy agente de Lincoln, lamentablemente uno de mis clientes falleci en ***** *********************************************************************** Corporacin con la esposa y beneficiaria. FCGS gestion todo inmediatamente, encontr los mejores precios y brind el soporte. Que gran respaldo se siente trabajar para esta compaa, la recomiendo al 100%

Muchas gracias por tus comentarios ****. Nuestra misin siempre ha sido estar junto a las familias de nuestros asegurados en uno de los momentos ms ******** de sus vidas y nuestra alianza con FCGS ha ayudado a miles de familias a facilitar estos trmites tan dolorosos. Adems nos enorgullece compartir esta misin con nuestros dedicados agentes a los que tratamos de brindar el mayor ***** posible para llevar a cabo esta tarea. Gracias por formar parte de nuestra fuerza en el campo!

A 'representative' (salesperson) came to my house today, though I was not expecting anyone from the company to come see me. He said I had returned their mailer requesting information. Even if I had, I still did not expect or want anyone to come to my home. When I explained to the person that I had no interest in speaking with him or doing business with him, he became very rude, insulting, hateful, and condescending, including calling me a few nasty names. Not a great thing to do while wearing a uniform with your company name on it and acting as an agent of your company! I will certainly never do business with this company, and I hope that this is not the usual way you treat people who are not receptive to unannounced and unanticipated visits from your agents! Would he have spoken this way to me had I been a man? Perhaps he would have used different words, but I certainly hope it was just frustration at not being welcomed rather than some misogyny and toxic masculinity being the driver behind his behavior, though I certainly picked up on some of that....

*********,Were sorry you had a negative experience with our agent. We understand your frustration with an unannounced visit. Our local agents try to visit clients in-person to help each client determine if this is the right coverage for them, and to give a precise quote tailored to the individual. We have taken steps to put a stop to any unwanted contact. If you would like to provide us with any further details about the situation, please mail us at ***************** and we will promptly review it. We appreciate you giving us an opportunity to review and address this situation. Please do not hesitate to contact us if we can be of assistance in the future.

I would like to say that I erroneously misinterpreted a charge on my banking statement and cancelled my policy. I have found a new insurance company that costs me less and pays out more. I apologize sincerely for my mistake. I did like the company and the agent that visited me. I have just found something better.

We sincerely appreciate your review letting us know that the deduction from your bank statement was not made by our company. We take pride in our automatic payment system, and we are at least pleased to hear that we had nothing to do with the withdrawal from your account. ********************** is saddened by your decision to cancel your policy. We wish you luck, and hope that your new policy meets all of your needs now and in the future. Please let us know if we can ever be of service to you in the future.

How wld I find out if my mom had a policy with this company? I found a folder in her things after she past away...she passed 9/21/22 of small cell lung cancer

Good morning. We extend our condolences for the loss of you mother. Please call us at ************ which is our service center. They can help you see if we have a policy for your mom. You will need at least her name, date of birth and address. You could also go to ****************************************************, which is a service from the **** (National Association of Insurance Commissioners) where you enter information about your loved one and the information is sent out to numerous companies to locate life insurance policies. Thank you.