Business ProfileforMuscular Moving Men & Storage

On 4/1/24 I signed Order for Services for local move scheduled on 5/18/24. Estimate was for 6-7 hours, 3 crew, 1 truck. Cost estimated between $1810.36-$2036.11. This included $217.28 for Full Replacement w/ $500 deductible. Move took almost 12 hrs. Several furniture pieces damaged as well as art work. Lead crew member had been in ER night before and was clearly very ill and 2 other drivers very inexperienced. I understood they charge by hour and could be additional cost if they went over, but feel these other factors impacted time it took to complete move. Ended up paying $2932.13, well over estimate. No packing or boxes moved as did this on my ownjust furniture. Due to damage, followed process to file claim. Had to be filed within 10 days, so claim ended up not including all items damaged. Unable to get true estimates of cost to repair due to time frame to file claim so gave guess as to cost. Submitted pictures, estimates and receipts during process. To date have paid $1495.14 to repair and still have repairs pending. Company offered settlement of $750 - $500 deductible = $250 which amounted to $27.72 compensation after subtracting what I paid for full coverage. Did not agree/sign & asked for further review nothing changed. Did not accept as I would have been prevented from filing complaint or posting any negative reviews, and settlement was not reasonable. Submitted negative ****** review and owner stated in response damage was inexcusable; comp offer of what amounts to $27.72 after paying x-tra for insurance unacceptable. He acknowledged other failures on company part. That is great, but I am still out the cost of repairs, cost of move, and the time and stress of dealing with this. Im sorry and will work to make things better are just words. He (owner) is reportedly the one who offered unreasonable settlement, so if he is stating damage was inexcusable and offer unacceptable, why is he not doing something more to compensate?