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Find a Location

J & J Moving Experts LLC has 1 locations, listed below.

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    Business ProfileforJ & J Moving Experts LLC

    Moving Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/25/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers local moving, packaging and hauling services.

    Business Details

    Location of This Business
    2320 E Baseline Rd Ste 148-232, Phoenix, AZ 85042-6960
    BBB File Opened:
    8/12/2021
    Years in Business:
    4
    Business Started:
    1/4/2020
    Business Incorporated:
    1/10/2020
    Accredited Since:
    8/25/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brian Darryll Jones, Owner
    Contact Information

    Principal

    • Mr. Brian Darryll Jones, Owner

    Customer Contact

    • Mr. Brian Darryll Jones, Owner
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Colleen C

    1 star

    06/01/2024

    It was supposed to be 225 an hour for 4 men pack items and move 3/4 to storage and the other to the apartment .***** said it would probably ***********-8 hours most likely 8. So I agreed . That wouldve been 1500-1700$. From the start, my daughter noticed they were mostly talking about their weekend plans and basically doing nothing. So my daughter asked them to be productive .mas we were paying 225 per hour. This didnt inspire any work out of them.***** and ***** arrived threatening to keep everything in the truck and charge us to store it if I didnt agree to their flat rate of 3200. That was supposed to include everything . My daughter was rightfully upset. I at that moment , unfortunately, failed to realize what they were pulling as they said they were doing this to help me.but their workers started picking up the pace after they arrived so I agreed in the spirit of wanting to get this move done. ***** and ***** went back to threatening to steal our belongings and keep them in storage for 200 per day until I paid what they asked for. ***** pretend to call the police while making fun of what my daughter was wearing and calling her fat druggie. I threw my hand up and said thats enough lets continue moving. They ended up 7 hours in , they stole cameras, phones (5 older iPhones ) a camera doorbell, as cards and sensors, old check books, etc. A side note, my daughter followed them to storage to supervise and they unnecessarily called the police a second time after she asked them not to ruin our things by putting our glassware boxes in the bottom and stacking boxes to the ceiling on top of my boxes marked !!!!fragile!!!! Glass. She stopped them from taking my personal file cabinet s. I forgot to mention they stole our tools and personal identification paperwork and paystubs.They put totes on their side. When we opened storage our things poured out.. Their very own contract states they will place items and boxes where the customer instructs.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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