Reviews
406 Customer Reviews
Review from Lynda S
4 stars01/23/2025
Love my new carpet. I was very indecisive as to which carpet to get. But I followed the advice of the sales person and he was right. It looks great. Customer support is very important to me and this company has excellent customer support. If I had to criticize anything, I wish that the installation crew would have cleaned up a little better than they did. Meaning, doing a better job of vacuuming the fibers from my carpet. Also, they could have vacuumed my outdoor patio which was filled with carpet fiber. The installation crew was very friendly, on time and he did a great job installing the carpet. Definitely would use them again.Review from Anne D
5 stars01/18/2025
They did an amazing job and finished in one day! **** was amazing and cleaned up everything so perfectly I was amazed!Review from Sonia Y
5 stars01/16/2025
Everything was great!! Very professional and did a great jobReview from Chris A
5 stars01/15/2025
Everything about the job Express Flooring did at our home was first class, starting with the salesman and ending with the installers. We would definitely recommend this company.Review from Linda B
5 stars01/14/2025
The salesman was very helpful and the price was fair. The installation went just as expected. I would definitely recommend Express Flooring.Review from Dan M
5 stars01/14/2025
We couldnt be happier with our experience with Express Flooring! From start to finish, the service was exceptional. Our Sales **** ******, was nothing short of fantastic. She arrived early, fully prepared, and provided us with valuable insights that made all the difference. As we were uncertain about which style to choose for our flooring, ******** expertise helped us narrow down the options, and she guided us toward the perfect decision. She was patient and understanding, especially with my wifes indecision, and ultimately helped us find a solution that not only fit our vision but also came in at a competitive price that beat out other estimates wed received. When it came time for installation, the team, led by *******, arrived early and were incredibly professional. They handled our furniture with care, covered the workspace to protect our home, and were respectful and considerate throughout the entire process. In just two days, they completed the job to perfectionour new floors look absolutely stunning! From ******* outstanding customer service to Gerardos expert installation, we couldnt have asked for a better experience. We highly recommend Express Flooring, and especially ****** and Gerardos team, for anyone looking to upgrade their floors. You wont be disappointed!Review from Franklin J
5 stars01/14/2025
Very Happy with my Express Flooring experience . Yes they were a little pricey but the service and installation made up for any price difference. They gave me a high quality floor that will outlast me and I am sure it will last for many years to come. Being a former carpet and vinyl installer I do recognize the quality of the flooring and the efficiency and professionalism of the installers.Review from Kevin A
5 stars01/03/2025
Great experience from start to finish! They helped us select flooring that went best in our house, really explained various options and then completed installation days later. Could not be happier.Review from Ken G
5 stars12/26/2024
The crew was outstanding and they stayed on schedule. recommend Express for more work.Review from Martha P
1 star12/23/2024
Worst company I have ever worked with. They broke the back of my commode and never said a word. Left the vent covers off of the floor vent and it caused me to fall and get hurt , the floor molding doesn't match up. I called and tried to talk with them but they tried to turn it around on me. I wish I had someone to talk to about them before I paid them.
Customer Review Rating
Average of 406 Customer Reviews
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