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Business Profile

Floor Materials

Express Flooring

Headquarters

Reviews

This profile includes reviews for Express Flooring's headquarters and its corporate-owned locations. To view all corporate locations, see

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Express Flooring has 28 locations, listed below.

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    Customer Review Ratings

    3.95/5 stars

    Average of 422 Customer Reviews

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    Review Details

    • Review fromMichael A

      Date: 04/05/2025

      5 stars
      Express Flooring is an outstanding business and would gladly used them again great ** and fair price 100% satisfied
    • Review fromValerie T

      Date: 03/31/2025

      5 stars
      Very professional, prompt, helpful and thorough. I recommend Express Flooring. From the original call to get information to the installation, it was all a positive experience.
    • Review fromRebecca R

      Date: 03/28/2025

      1 star
      Express Flooring came in to install laminate flooring throughout my house. We had issues with the work done. They came back on March 5th for an inspection. We havent heard anything from the coordinator since the inspection. Weve called customer service numerous times to follow up. We were told a manager would call us back within 2 business day. No one called. The second time we called, we were told that the installation manager would call back within 2 business days. No one called. The third time we called, we were told that our case was going to the regional manager and could expect a call back soon. We are still waiting for that call.
    • Review fromEddra R

      Date: 03/28/2025

      5 stars
      This is our second time having something installed in our home. Weve also had an installation at our sons home, very professional very fast. A lot of experience there was a hiccup at my sons house, but they rectified it and made it 100%. The referral program is awesome as well. We will definitely use them again in the future.
    • Review fromSarah W

      Date: 03/27/2025

      5 stars
      Express flooring was kind and courteous. They were fast and efficient. We had a very positive experience with them.
    • Review fromLeah N

      Date: 03/27/2025

      5 stars
      Really appreciate a company that comes quotes and does what they say they will do and on a timely basis. Rooms look great!! I do highly recommend them often.
    • Review fromLaurie K

      Date: 03/26/2025

      5 stars
      Express Flooring delivered as promised on our project. They updated our home (2200 square feet) with new flooring. They did an exceptional job.
    • Review fromJanette V

      Date: 03/22/2025

      5 stars
      Very pleasant experience from beginning to end. Installation was timely, clean & efficient. I looooove my new flooring!!
    • Review fromChandara A

      Date: 03/21/2025

      5 stars
      The company said what they would do and did what they said! Very professional! From consult to installation , everything went smoothly! Would highly recommend them !
    • Review fromBrenda K

      Date: 03/18/2025

      1 star
      This company is not what it used to be. We purchased flooring from them this week. What should have been an easy 2 day MAX project for a bedroom and bathroom has turned into a nightmare. The first day the installer showed up with the wrong flooring. The next day he left early. We are now stuck with a half finished project and NOBODY will call us back or provide resolution. ************* cannot help. The Install Coordinator doesn't respond. You should RUN from this this unethical company.

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