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Find a Location

PEP Solar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PEP Solar

      2025 W Deer Valley Rd Ste 104 Phoenix, AZ 85027

      BBB Accredited Business

    Business ProfileforPEP Solar

    Solar Energy Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.71/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/27/2009

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential and commercial solar energy products solutions for 40+ years which include clean renewable power, emergency electrical backup power, essential backup power as micro-grid, and solar mini-split systems.

    Products & Services

    Level 2 Charging Sales and Installation, Solar Air Conditioning, Solar Attic Fan, Solar Battery Storage, Solar Home Inspections, Solar LED Lighting, Solar Pool Heating - Active, Solar Pool Heating - Passive, Solar PV Sales and Installation, Solar Ready Pool Pump, Solar Removal & Reinstall, Solar Smart Home - Automation, Solar Smart Home - Security, Solar Smart Home - Video

    Business Details

    Location of This Business
    2025 W Deer Valley Rd Ste 104, Phoenix, AZ 85027
    BBB File Opened:
    10/23/2009
    Years in Business:
    46
    Business Started:
    1/30/1978
    Business Incorporated:
    1/23/2009
    Accredited Since:
    10/27/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Solar Smart Home
    • Fix Solar
    • PEP Exteriors
    • Phoenix Energy Products LLC
    Business Management
    • Ms. Laura Bonnie Katz, CEO
    • Mr. Sean Kevin Whitmer, COO
    Contact Information

    Principal

    • Ms. Laura Bonnie Katz, CEO
    • Mr. Sean Kevin Whitmer, COO

    Customer Contact

    • Ms. Laura Bonnie Katz, CEO
    • Mr. Sean Kevin Whitmer, COO
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a Solar energy package from Pep Solar in 2017. I understood the warranty was for 20 years . In 2022 another solar company Onpoint solar said I could add more panels to my array II let do so.My association, HOA. is demanding I reroute the conduit from outside my house to route through the attic. I informed both solar companies, they replied. That it is not legal for HOAs to make rules that significantly boost the cost of solar to the point that solar option would be financially unwise. I have let my HOA know that what they want me to do is prohibitively expensive. While discussing this with ****** at pep SOLAR. SHE BECAME VERY rude and loud insisted that by adding more panels to my roof I have voided my warranty. And as the owner of PeP solar, she will refuse to honor any warranty issues I have.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol B

    5 stars

    05/17/2024

    Pet solar is the absolute best company to work with for solar power. The installation was quick, clean and quiet. They have answered every question I have asked with kindness and courtesy. They have responded to any problems that I've had without any delays. Should I ever decide to move from this residence to another one I will call PepSolar for solar panel installation. Only PepSolar will do.

    PEP Solar Response

    05/18/2024

    Thank you so much for your outstanding review! We're delighted to hear about your positive experience with Pep Solar. As the pioneers of the solar industry for 47 years, we take immense pride in providing quick, clean, and quiet installations. Its our mission to set the gold standard for service and reliability.Your satisfaction with our courteous and prompt responses to all your questions and concerns is exactly what we strive for. Knowing that you would choose Pep Solar again for any future solar panel installations is the highest compliment we could receive.Thank you for recognizing us as the only solar company to work with. We are honored to serve you and our community with the best in solar energy solutions.Warm regards,************** and ************** CEO

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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