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Business Profile

Telemarketing Services

Gmail Help Line Number

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2024

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    gmail has zero ZERO customer support. i have an email account with them for almost 20 years and i am now locked out because they say they cant confirm its me. yet its from the exact same ip address, the exact same wifi, even the same browser. my password is correct i used their recovery method where they asked to send a verification code to the recovery email which i did correctly and answered the security question once correctly but they keep demanding a phone number which i do not have. i am legally deaf and physically limited to leaving my home which is why i got an email in the first place. gmail does not require you to have a phone to sign up, but then wrongfully locks the account with the bogus statement of "suspicious activity", my account does NOT send alot of emails im not a spammer and i follow their ToS correctly. i use their help section which offers NO alternatives save create a new account and have the exact same problem. i cant help but feel like im being discriminated against because of my hearing disability and unwant of TRS. ****** the monopoly they are also locked my ******* account which is linked to this email and this is the recovery email for other services . can some one please fix my account and stop this foolishness.
  • Initial Complaint

    Date:09/19/2024

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to login to my Gmail account with my CORRECT USERNAME AND PASSWORD but they want me to verify it is me well they are asking ridiculous questions that I cannot possibly answer I never had the phone number they are requesting I get their codes through can you please ask them to take the 2 step verification off of my account I have had that account for 12 years
  • Initial Complaint

    Date:03/05/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Keep reporting none stop when you get over 200 emails of spam each day filling up your mailbox and even though you report it seems like ****** is doing nothing about it. I got hotmail with zero spam but ****** gmail is the wrose. I setup filters and they are still showing up.i would love if ****** can fix this spam with gmail accounts
  • Initial Complaint

    Date:01/21/2024

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I set up a gmail account several years ago and I have been trying to regain access to my account. I recently found out the harassment I am being subjected to comes from this old email account setting up fake social media Sites and access to social media sites written about me. Several sites have negative traffic to keep negative stories online that is also using tons of redirects; malicious links images with malicious links. It has created fake Pinterest site; ****** blog site and has access to courier post; **.com and inquirie which has redirects and traffic. The email stole. Is ****************************************** Gmail contradicts itself when I try to sign in it says Sign in with your ****** Account. You'll also sign in to ****** services in your apps.Email or phone ***************************************** Couldn't find your ****** Account Forgot email?Create account Next When I tried to create a new email using this email it says How you'll sign in Create a Gmail address for signing in to your ****** Account Username crystalevansnj That username is taken. Try another.Available: ce866242 crystalevansnjo This shows there is a problem when I sign in it says it couldnt Find and when I create it says its taken. I need this account back so I can remove these social media accounts that are being Used ti harass me and create false narratives
  • Initial Complaint

    Date:11/14/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11-14-23, I was signed out of my business Gmail account. I tried Account Recovery, and it says Weve detected unusual activity on the account youre trying to access. To continue, please follow the instructions below.I have tried 6 different phone numbers and each time a number is entered for the code, it says This phone number cannot be used for verification. I have used my phone number, and all the phone numbers I have access to and none work. Customer support sends me to the same link to the same verification. Nothing works. The phone help line sends me to the same link. I cannot access a person to speak to. I sent a complaint on X.com and ****** response was the same link I've already tried multiple times. If there are no phone numbers that will work for verification, how am I to actually verify? I am now locked out of my business email, as well as all applications that use ****** sign in with this email. I cannot access any of my work on those applications. This is an issue I've seen on several help forums and yet it has not been resolved in any of them. ****** needs a way to better verify. If there are no phone numbers that are acceptable, how are people to gain access again? It even sent an email to my personal email with a code and I used that, but it still wants the number verified. I do no suggest using a phone number anymore for recovery options if ****** is not going to fix this issue. I need this resolved promptly.
  • Initial Complaint

    Date:10/04/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My Gmail account is something very odd I am not ?? asble to send emails sometimes then the emails are queued and I cannot resend multiple times not supported? I then had other emails synced they are not ?? there. Amore, **************** etc. My emails are stopped while writing them the Gmail goes blank then the Gmail icon and then I am back after a while then Gmail was creating accounts and these were emailing me? I could be homeless and face financial ruin. I need to be able to receive and send emails .My email address is *************************************** I am not giving my exact other emails address Gmail knows and BBB is not allowed access to these specific information ?? just inform them Gmail
  • Initial Complaint

    Date:06/23/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes my gmail was hacked I can not receive the code with g- to auto populate and when I down load gmail app the email up and dissapeared when changing password and I always change passwords plenty times a year to keep hacking executed.

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