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Find a Location

Spartan Odyssey Vacations has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSpartan Odyssey Vacations

    Travel Club

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    67 E Weldon Ave, Phoenix, AZ 85012-2040
    BBB File Opened:
    11/21/2022
    Years in Business:
    2
    Business Started:
    9/21/2021
    Business Incorporated:
    9/21/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Spartan Odyssey LLC
    Business Management
    • Mr. Nicholas Pappas, Owner
    • Mr. Walter Hall, Agent
    Contact Information

    Customer Contact

    • Mr. Walter Hall, Agent
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Beware:About a year ago we purchased a Spartan Odessey travel Membership.We were told that we could cancel the membership at the end of the yearly membership term or sell it to someone else (like to a relative) or to pay a $299 yearly renewal fee. We found the service did not meet our expectations and chose to not renew the subscription. Near the end of the subscription term we began receiving multiple calls and emails trying to collect the $299 renewal fee. On each call, we said we did not want to renew and the conversation ended. Finally, on one call, the caller stated that we are contractually obligated to pay the yearly renewal fee. At that point I called the company number ************ and talked to a very nice agent who informed me that indeed the contract required that we pay the yearly fee of $299, and that we could cancel the contract if we paid an additional $250. Also she did tell us that we could sell the contract to someone else. (I asked if I could go to a sales event and sell it there and her comment was "yes, but the event sales people may not be happy"). Finally, after still indicating my disapproval of the business model she indicated that I could simply not pay the renewal fee and just ignore the service ever more. (I suspect that let's them boost their current membership numbers) Also, you can reactivate your subscription by simply paying every past due yearly subscription costs. (I assume now I will also continue to receive annoying emails and phone calls about paying yearly fees forever). So this is just a warning to beware of anything you sign and to get every word and promise that any salesperson ever says to you written down before signing a contract.
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    Customer Reviews

    18 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dawn H

    1 star

    08/07/2024

    I believe this company is a total ripoff!! After attending an event in ******* and paying an exorbitant amount of money with promises of a much lower expense for all vacations of my choosing, I have been horribly disappointed! I believe this company to be a TOTAL SCAM! I would like all monies paid to be refunded.

    Spartan Odyssey Vacations Response

    08/08/2024

    We can have someone reach out to you to help you. Sometimes, a little one-on-one time can show you how to use the program to get better value.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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