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Find a Location

Quality Bumper Company Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quality Bumper Company Inc

      1210 Grand Avenue Phoenix, AZ 85007-2339

      BBB Accredited Business
    • Quality Bumper Company Inc

      8736 W. Thunderbird Road Peoria, AZ 85381-4840

      BBB Accredited Business

    Business ProfileforQuality Bumper Company Inc

    Truck Accessories
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/28/2010

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The business offers bumpers, sidebars, trailer hitches and other accessories for vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Bumper Company Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quality Bumper Company Inc

        1210 Grand Avenue Phoenix, AZ 85007-2339

        BBB Accredited Business
      • Quality Bumper Company Inc

        8736 W. Thunderbird Road Peoria, AZ 85381-4840

        BBB Accredited Business
      Location of This Business
      1210 Grand Avenue, Phoenix, AZ 85007-2339
      BBB File Opened:
      8/1/1973
      Years in Business:
      56
      Business Started:
      1/1/1968
      Business Incorporated:
      1/9/1973
      Accredited Since:
      4/28/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • QualityBumper.com
      Business Management
      • Mr. Kenneth A Page, President/CEO
      • Ms. Kathryn Joyce Page, Secretary
      • Mr. Luis Sandoval, Web Admin
      • Mr. Todd Delabio, General Manager
      • Mr. Harvey Archer Carr, Treasurer
      Contact Information

      Principal

      • Mr. Kenneth A Page, President/CEO
      • Ms. Kathryn Joyce Page, Secretary
      • Mr. Harvey Archer Carr, Treasurer

      Customer Contact

      • Mr. Kenneth A Page, President/CEO
      • Mr. Todd Delabio, General Manager
      Additional Contact Information

      Fax Numbers

      • (602) 271-4260
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      2 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Neil H

      1 star

      06/04/2024

      These people have absolutely no clue what they are doing! First, I'm a retired Master Technician, that held my A.S.E. certifications for more than 20 years. They never torqued the hitch bolts. They were tightened by hand. Then they started scratching the tail lights with a plastic binding strap that they picked up off the ground to pop my tail lights out. 4 plastic pins pop right out, and they didn't seem to know what they were doing. I went in and had them put my car back together before they screwed anything else up. I told them to keep their overpriced (almost $200) wiring harness and got one directly from the manufacturer for less than half that. They might be able to do things on trucks, but never take a car there. They're CLUELESS!

      Quality Bumper Company Inc Response

      06/08/2024

      First of all, we have been installing trailer hitches for over ************************************************************************************************************************* damage customers taillights. This customers taillights did not get scratched by us due to the process we took to care for the lights. We never tighten bolts by hand, we use an impact wrench and torque wrench. And finally, the wiring harness was $115 not almost $200 so I am sorry that this customer did not like our methods of installation but we install hundreds of trailer hitches a year and have countless happy customers plus a triple A rating by our insurance company for incidences.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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