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          Phoenix AZ Ad Agency has 1 locations, listed below.

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            Business ProfilePhoenix AZ Ad Agency

            Web Design
            BBB accredited business

            Additional business information

            Additional Info:
            BBB4Good Verified Business
            Approved as a BBB4Good Verified purpose-driven business for incorporating community and or environmental impact into their business model.
            See all additional business information

            Contact Information

            3838 N Central Ave Ste 948

            Phoenix, AZ 85012-1906

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            Email this Business
            (602) 641-8210

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            Customer Reviews

            5/5

            Average of 39 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/16/2020

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers website design and advertising agency services.

             

             

            The Phoenix AZ Ad Agency has been approved as a Better Business Bureau BBB4Good Verified Business for their donation of time and professional services to enhance the quality of life of youth, children in the foster care system, and veterans.

            Products & Services

            Advertising Campaign Design Branding/Positioning Content Marketing Digital Marketing Consulting Graphic Design Local Listing Optimizations Market Research

            Business Details

            Location of This Business
            3838 N Central Ave Ste 948, Phoenix, AZ 85012-1906
            Email this Business
            BBB File Opened:
            1/30/2019
            Years in Business:
            7
            Business Started:
            10/11/2016
            Business Incorporated:
            11/7/2016
            Accredited Since:
            12/16/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Gustumbo Enterprises LLC
            Business Management
            • Mr. Jason Kelly, Member
            Contact Information

            Principal

            • Mr. Jason Kelly, Member

            Customer Contact

            • Mr. Jason Kelly, Member
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/16/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            We hired Jason K**** with Phoenix Ad agency to update and create websites for (4) our companies. in total there were (3) websites to update, and (1) website to create from scratch. The contracts were all signed on 5/19/2021 for the amounts of; $2415.00, $4190.00, $2940, and $2575.00, totaling $12,120.00. He promised to deliver on the projects, but then "ghosted" us after we paid 75% of the total. Blocked our number from contacting him, website was shut down, and has not reached out for over a month now. I have tried numerous times to make contact with him with no resolve. Last time we talked, I asked him to deploy our first site, which was complete and ready. He was unsure how to deploy, so I asked for all the files so that I could, he then stated that he would call me back after he was out of a meeting... He never called. It's been over a month, and he is still posting on his ******** page, so I know he is still trying to get more business. This makes no sense because he acted like he was overwhelmed with business, and couldn't handle what he took on from us.
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            Customer Reviews

            39 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mark O.

            05/17/2024

            ***** did a great job building our website! His attention to detail made the entire process quick and easy. I highly recommend Phoenix AZ Ad Agency for website design and hosting. **** ****** Construction ************.
            Read 38 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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