Business ProfileforPecan Lake Entertainment

Pecan Lake Entertainment uses deceptive tactics to bring people to their venue. I was gifted a gift card through their pecan lake website and was denied the ability to use It at one of their partner locations inside the venue. Nowhere on their website, gift card purchase or email does It say It is not valid at the third party restaurants or entertainment areas. Also, their website markets dining as if dining on their website as if dining is a part of the Pecan Lake Family. When helped by the manager of ********* (a supposed third party) she was wearing a Pecan Lake Entertainment polo and was under the impression although a different system, the card could still be redeemed. When she went to seek help - a manager wearing the same polo came to explain they are separate entities. When asked about the company logo and why there was nothing to distinguish they were separate he invited himself around the counter to engage the conversation in my personal space. There was no resolution. I paid my bill and went to seek higher management support.The owner called stating I was irrational, lost my temper, and told me I was in the wrong for my actions (although his manager came to my side of the counter). He proceeded to tell me they are all separate and there was no further action he would take except say sorry. I feel this is deceptive marketing and false advertisement of what Pecan Lake Entertainment is. Due to the way the experience was resolved and the conversations that I had, I would not recommend doing business with this company.