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Business Profile

Pool Repair

Pool Gurus
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Lindsey R

    Date: 05/02/2024

    Lindsey R

    Date: 05/02/2024

    Pool Gurus wanted to charge me just under $1000 to repair my spa. It seemed high so I got a few other quotes. Both companies said no work was recommended and the spa was fine. All I needed to do was change my chemicals being used. They also said if they were to do what Pool Gurus recommended, they would have charged under $600 for the job. I'm so glad I didn't use Pool Gurus and be conned out of my money. Careful with these guys!

    Pool Gurus

    Date: 05/03/2024

    I am sorry you feel we tried to deceive you. I gave you all of the information on what I found. The heater is corroded and needs to be replaced. I have all of the pictures from your spa . There is also the service call you agreed to pay that has not been resolved. I stand behind my diagnosis. The estimate is for the spa control pack with the heater on board. ***.

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