Reviews
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dragan V
5 stars12/07/2024
I came in today and ****** ***** helped me out. it was a very smooth and straightforward process. Thank you again for the time. Great job!Review from Clara S
5 stars06/07/2024
I received a loan in September 2023 from Cash Time loans on swan in ****** ***** was the rep that handled my loan from the start the customer service that she provided is not only outstanding but totally on a higher level of what I expected also I was amazed at the loan rate because the rate that I was charged on the loan was a lot lower than the competitive rate of other local companies she was very professional and knowledgeable and knew exactly what she was doing which made the whole process easier and time efficient for me I would strongly encourage and recommend anyone who is looking for a loan with a lower rate with a professional representative to take their business to Cash Time loans in ****** on swan thank you ***************************Review from Maria M
5 stars05/03/2024
I am ***** and I worked with ********* is was kind and understanding and helped me get refinancing for my current loan for the purses of a family members funeral arrangements when things happen out of your control it feels good to have a trusted partner to count on Thanks cash time on 48th Baseline I recommend them .Review from Jenny G
1 star08/03/2023
They are so unprofessional and never seem to know what they are talking about. I called to get a status on my loan request and was transferred to 3 representative and the last one I spoke to was trying to be little me over the phone. Last time I will ever do business with Cash time.Review from JD D
1 star06/09/2023
Cash time advertises a guaranteed %50 interest rate drop if you refinance with them. This is a total lie. They gave me the run around... told me to fill out paper work, and "they'll see what they can do". False adverstising at its best. They came back and said that the title loan I had was already at the lowest rate possible (59% APR) ! Thats the lowest?! So, at $9k, I will owe them $25k in three years. What a scam.Cash Time Loan Centers Response
06/14/2023
We apologize for any confusion regarding the interest rate. Like any advertising from any company, some rules and conditions may apply such as vehicle value and customer income requirements to name a few. Our loans are fully amortized so you would not owe $25,000 in three years. Depending on the terms of the loan, your loan would be paid off at the end of the loan term if all payments were made as agreed to.Review from Maya B
1 star05/25/2023
Zero stars. Shadiest company every do not trust then. Their interest rates are illegal and they are just waiting for an excuse to steal your car.Cash Time Loan Centers Response
06/14/2023
Cash Time is a legally licensed company in *******. The interest rates are legal per ******* Law. Cash Time uses repossession as a last resort to collect from customers. Cash Time prides itself on its customer service and willingness to work with customers when they are in communication with us.Review from Jacqueline H
1 star01/14/2023
I was making my payments and staying in contact with them, they still took my car after making payments for almost 2years. They are scandalous received a recent payment in January 2023 claiming they did not but yet my bank account shows they did. They took my car in January 2023 after having a payment made. Now *** had to dispute the charge with my bank since they claim the didnt receive payment . Do not get a loan from them . I had to call several times through out the day to get a hold of the collections manager to find out what was going on with my account. Every time I called told to call back after certain timeCash Time Loan Centers Response
01/16/2023
Cash Time tries to work with customers who may be struggling to make their scheduled payments on-time. Unfortunately, on occasion a customer may not return our attempts to communicate with them and due to severe delinquency, Cash Time is forced to repossess their vehicle. This is done as a last resort and Cash Time does attempt to work with the customer to avoid this outcome. If you have any further questions or would like more detail regarding your account, you may contact ************************* at ************.Review from Vanessa T
1 star08/08/2022
Cashtime is a horrible company to get a loan with! ******** in the ********************* is very unprofessional I was placed on a hold for over 8 mins to get my balance. I was told that my balance was ****** and that no more interest would be added and now today Im being told my balance of up to ********! Ive paid ****** on a loan for 500 bucks! I am seeking legal action because this is an ethical loan practicesCash Time Loan Centers Response
08/10/2022
Cash Time Title Loans, Inc. (Cash Time) offers loan products to customers, if a customer does not pay for a long period of time, the account is sent to our ************************ (***). When an account goes to ***, that department will first try to collect from the customer voluntarily. One of the options that *** will offer is a settlement on the account. When a customer and *** make a settlement the customer must follow the terms of the settlement agreement, if they do not keep to the terms of the agreement, the agreement is no longer valid. When **************** called and spoke to ******** at ***, ******** had to review her account to see if any agreement was in place and then figure out what her payoff was at that time. After reviewing Ms. ******* account, ******** found that Cash Time and **************** had made a settlement agreement back in January 2021, which **************** failed to follow, therefor there was no agreement in place. The balance that **************** references in her review is the amount shown on her credit bureau, this amount is the principal balance and does not include interest, late fee or any other legal fees that *** have accrued on her account. As of now **************** has a new settlement agreement in place and as long as she follows the terms of this most recent settlement agreement her account will be paid once she makes the payments as agreed to. If **************** has any further concerns, she *** contact the *** Manager *************************** at ************.Review from DESTINEE W.
1 star04/18/2022
If I could leave negative stars, I would. I took out a 400$ loan during COVID when I was laid off from my company. I defaulted on the loan and Cash Time filed a law suit against me to attempt to garnish my wages. Cash time filed a law suit and NEVER served me. They have also inflated the costs owed from 400$ to 1500$. They obtained a writ of garnishment against me illegally without EVER notifying me of the law suit which is completely illegal. Even when I notified Cash Time that I was never served, Cash Time refused to correct the issue or allow me to set up a payment plan. They are attempting to garnish 25% of my wages, which will leave me completely homeless due to the high housing costs here in *******, ******* and I am currently pregnant with my first child. This company is the most shady company I have ever done business with. They take advantage of customers that are in great need and then turn around and ILLEGALLY take as much money as they possibly can from you. Please do not use this company.Cash Time Loan Centers Response
04/21/2022
Cash Time pursues legal action as a last resort. Cash Time exhausted all efforts to make contact with the customer to make payment arrangements and avoid legal costs. The filing for a lawsuit, filing for default judgment, service of process and filing for a garnishment are all done through the court and approved by a judge prior to the garnishment of the customers wages. All was done in accordance with state law. Cash Time made every effort to avoid pursuing the customer without filing its claim in court, but the customer failed to make any effort to contact Cash Time to resolve the debt and actively avoided contact with us. Cash Time always attempts to work with customers who in good faith try to resolve their loan. The customer had nearly 15 months to contact us and make payment arrangements prior to the court awarded garnishment. At no time has Cash Time engaged in any illegal activity associated with this account.Customer Response
04/21/2022
Cash Time is so quick to comment on my negative review but is still currently refusing to allow me to resolve this debt without the courts involvement. Cash Time is not only seeking the money they loaned me, they are seeking 1500$ of my hard earned money that I do not owe them. In actuality, the law suit this company filed against me is pending set aside and dismissal for illegal and improper service. Cash Time is a fraudulent company whos only interest is to take as much money as possible from already broke and desperate customers. Furthermore, the company claims to have tried to contact me personally to resolve the issue but have failed to produce any evidence aside from a single letter sent to an address I did not reside at. I firmly stand by the review I posted this company is practicing illegal debt collections practices and is going unchecked. A formal complaint for this illegal behavior has been submitted to the ******* ************************ for review.
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
8590 E Shea Blvd Ste 110
Scottsdale, AZ 85260-6682
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 2:00 PM |
SuSunday | Closed |
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