ComplaintsforSneaker Match Tees
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Complaint Details
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Initial Complaint
03/22/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a hoodie from them on February 18th 2023. Never got a tracking number no contact from them for anything. The message me on ******* trying to say they have been emailing me about my address being wrong. It wasnt and that was on march 6th 2023. Still have not got the hoodie. They never sent a tracking number and stopped replying on ******* and no other way to contact them. $70 is about what im outInitial Complaint
03/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My fianc recently purchased with this company. The package took over a week to even give an update. No reply to email/text which they say reply within 24 hours. Once he finally received his package 20 days later, we first noticed the package did not look like it could fit 3 shirts. Despite the worry of the size of the package he opens it. He finds 2 shirts & a piece of paper that says refund but has not received even a reply back to them let alone a refund. We have contacted a few times and now are getting upset. Please let me know if there is anything else you need and/or if you can do anything for himInitial Complaint
03/02/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I been texting sneakermatchtees since Aug 1st 2022 n I havent got no reply back from them. They took ***** from my account n I didnt get no product from them. This is a very unprofessional business n needs to refund people they money back if they didnt get there product n shut their business down for it wont happen to anybody else. So can u please help with this problemInitial Complaint
12/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order through Etsy.. I ordered 2 shirts from the company sneaker match shop !! I have not received any tracking number a label hasnt even been created and I cant get any response from the company or the owner. My order was for $53.00. I got an email showing the order was placed. Pretty much a receipt with an order number but thats it. No money back no merch!!Initial Complaint
12/17/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered on nov 27th.the said shipping would occur within 8 to 14 days i sent text inquiring about purchase no response site says response within 24hrs.i spent 240 dollars still no responseInitial Complaint
10/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with this company for almost ***** in may 2020 and still have not gotten it, ive reached out via the email and phone number listed for texts and no one responded my order # ****** still says processingInitial Complaint
10/07/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I place an order on the sneaker match tees website on 7/29/2022 in the amount of $22.32 and the order number is ******. I still have not received anything. I contacted the company several times by following the contact us information on the website and never heard back. I noticed the company on ETSY and sent a message via that platform as well on 9/20/2022. The vendor responded on 9/21/2022 asking for the order number which was given. I have not heard back and inquired again on 9/24/2022 and 10/5/2022 with no response. I would like a refundInitial Complaint
09/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order for a **shirt from the company Sneaker Match Tee on August 4, 2022. I received an email showing purchase of the **shirt and I noticed the mailing address was wrong. His means of communication is to text back at the number listed on the website and so I text my correct address . His website states that he will respond 24 to 48 hrs. and I have not heard anything since then. About September 12 I sent a text message to the phone number on his website to inquire about my order.. I also messaged him on Etsy website to get some information about my order or refund my money for the purchase of the **shirt and still there was no response. I would like my order delivered or refund my $26.31 purchase price for the order.Initial Complaint
09/13/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Thank you for ordering from SneakerMatchTees.com!Hi *******,Just to let you know we've received your order #******, and it is now being processed:[Order #******] (August 21, 2022)ProductQuantityPrice ****** 11 Concord | Medusa | White ****** Size:Medium 1$59.90 Subtotal:$59.90 Shipping:$3.99 via Standard Shipping **** / Processing time + 3 Days Tax:$0.00 Payment method:Credit Card Total:$63.89 Billing address ************************* ********************************************************************* ********** ************************ Shipping address ************************* ****************************************************************** Thanks for using sneakermatchtees.com!Thanks!For Customer Support on this order:Text ************** Text your order number and full name for assistance.We reply within 24hrs.SneakerMatchTees.com this is my order from sneakermatchtees.com that never came. i have tried to reach out to them numerous times for a response and all i get is a notification going over my order i have placed. it tells me that my order is being processed but i have ordered and was charged on aug. 21 and it is now sept. 13 and my order is still not here. (above my statement is a copy paste of the actual email tht has been sent to me from sneakermatchtees.com about my purchase.Initial Complaint
09/09/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a t-shirt from the company on August 4th and have not received it yet. Even if it took the entire 14 days to process and the 3 days to ship, it should have been here by now. I have sent 4 follow-up emails with no response and I have also texted with no response. There is no way to speak with an actual person. I would like to receive my merchandise that I have paid to receive.
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Contact Information
7272 E Indian School Rd Ste 527
Scottsdale, AZ 85251-3921
Customer Complaints Summary
36 total complaints in the last 3 years.
7 complaints closed in the last 12 months.