Business ProfileforSaguaro Screen Printing

Our school's National Junior ************************* ordered t-shirts from Saguaro Screen Printing in February of 2022. We have ordered from them for several years and been very happy with the results. The invoice was paid in full, $186.62, and we waited for our shirts. I reached out to ***** in April and was told that there was a delay because they were waiting for shirts to be able to screen print on them. She said she would contact me when they were ready. In mid-May, I contacted ***** again since school was almost out for the summer, and I was told there was still a delay. I gave ***** and the company my phone number and home email address so they could contact me when the shirts were ready. In late ********** contacted me to let me know the shirts were ready. I replied that I would pick them up around 9:30 am on Friday, June 24, 2022. I went to their store location, rang the bell, and got no reply. I called and left a voice message saying I was outside their business to pick up the shirts. I waited for 30 minutes, called again, and said I would pick them up the next week to let me know what day/time would work. It is now November, we still have no shirts, we have not received any communication, and the kids are really disappointed. I am frustrated and disgusted that a company I have done business with for several years - even during COVID - would be so disrespectful to kids!! I teach my students that your word is important, and that you follow through on your promises and obligations. It would be nice if adults followed those principles as well.