Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wolfgangs Cooling, Heating & Plumbing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWolfgangs Cooling, Heating & Plumbing

    Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.08/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1983

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential and commercial air conditioning, heating, and plumbing services.

    Products & Services

    Day & Night, Trane

    Business Details

    Location of This Business
    2441 W Erie Dr, Tempe, AZ 85282-3112
    BBB File Opened:
    5/1/1983
    Years in Business:
    42
    Business Started:
    3/15/1982
    Business Started Locally:
    4/1/1972
    Business Incorporated:
    3/15/1982
    Accredited Since:
    6/1/1983
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wolfgang's Cooling And Heating LLC
    Business Management
    • Mr. Accounting Department, Billing Contact
    • Mr. Tom Wood, General Manager
    Contact Information

    Customer Contact

    • Mr. Tom Wood, General Manager
    Additional Contact Information

    Fax Numbers

    • (480) 894-6607
      Primary Fax

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    A plumber came to my home on Thursday, January 25th. After he saw that my Watermark cartridges needed to be replaced, he informed me that I had to sign a disclosure indicting that ******** would not be responsible if anything broke on the powder room faucet. I declined to sign and then he informed me I was to be charged a service call of $109.00. I told him I was not informed when I made the appointment that a disclosure form needed to be signed before the work was begun. I was told there was a service charge for coming out, but nothing was told to me about signing a disclosure form in advance. Had I know about this disclosure signing, I never would have requested ******** to come out. I sincerely feel I should have been told about this disclosure signing in advance. Never have I been asked to sign a disclosure by a plumber before. This was entirely new to me! I feel whoever scheduled my appointment should have told me about this disclosure when we were on the phone together.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pam K

    1 star

    06/27/2024

    I am a maintenance customer for 2 properties. I have called twice in the past month and both times have been informed somebody will call me back. Nobody has called back. I just called for the 3rd time and said I was immediately filing with BBB. I will file a review every single day until I get a call back.

    Wolfgangs Cooling, Heating & Plumbing Response

    07/01/2024

    ***, thank you for talking with me about the issues you were experiencing. I am sorry for the experience you had and am glad we could resolve the issue. I hope you will give us another look in the future.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.