Collections Agencies
Progressive Financial Services, Inc.Headquarters
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Complaints
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Complaint Details
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Initial Complaint
11/28/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
am not liable for this debt with PROGRESSIVE and I do not have a contract with PROGRESSIVE plus they did not provide me with the original application like I asked. Account No: *******Amount Disputed: $159Initial Complaint
08/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Progressive raised my insurance by 300 per month. I was not notified and they automatically took money out of my bank with out my knowledge or consent.They claim they mailed a letter but I never received.If they are going to increase your payment and withdraw from your bank. They should have written consent from the consumerInitial Complaint
08/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My name has been added to someone else's account without my verification/approval. In attempts to remove my name, Progressive tells me that they are not authorized to do such. If they are not authorized to remove my name, how are they authorized to added it to someone else's policy (a person that I do not know). In talking with the different agents they released the policy holder's name to me and the policy holder obviously has my name. This demonstrates a lack of regard for customer privacy.Initial Complaint
08/14/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.Initial Complaint
06/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of transaction: June 4, 2024 Amount charged: $120.48 Business attempts to only refund half as a resolution Nature of Dispute: That I had only been told partial information from customer representative that I set up insurance with and my documents that I was suppose to receive by email had not been available for me to read. I had contacted spoke with numerous representatives including a manager & a individual "SUPPOSEDLY" higher up then her. She told me that nothing could be done I agreed to lower something pymt for 1st pymt and they are taking that extra money to pay and complete pymt from my 1st mnth on top of never being to that when I change my payment date that it would not change policy dates & I never knew when my policy ran. Their one representative told me she didn't even really know how to explain why they took or are taken that amount. So my bank is overdrawn, hey are keeping over half my payment. I need an feel that they should return the full amount back.Initial Complaint
04/16/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am not liable for this debt with PROGRESSIVE, I do not have a contract with PROGRESSIVE, they did not provide me with the original contractasirequested.Initial Complaint
01/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Trying to submit documents getting absolutely no accurate information from any of the eight representatives that Ive spoken with now your managers or managers their peon team leads you could never speak to someone who actually has any authority or a clue about whats going on they dont understand billing cycle dates its been impossible to get any information they are useless and Im done talking to people who are not competent I would like to be called back by someone who actually knows what theyre talking about.Initial Complaint
11/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was told by a representative of progressive..that I was being dropped from my insurance because I got married.( got MARRIED) wow. And that was told to me on a recorded line with progressive insurance sales person, November 2 2023..at about 3;20pm . so I had to scramble and get truck insurance from another carrier .With USAA with a much higher premium and monthly cost, , and I am on a fixed income as a disabled veteran retired..after receiving this letter. It not knowing that I did not have insurance on my vehicle 45 day..for that amount of time until I got this letter in the mail November 2. I am frantically on the phone for several hours, getting quotes from different insurance company having to get insurance on my truck 2021 GMC immediately. I am stressed out and on medication how many other people have they done that two.Initial Complaint
10/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I received a notice that I have a collection from PROGRESSIVE on my credit report. It says it was opened on 11/08/2021 for $246.00 with account number starting in ******** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed ASAP or I will file a CFPB and FTC report.Initial Complaint
09/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
To Whom it may concern,This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.06 PROGRESSIVE ACCT #: ******** BAL.$344.00 Under the Fair Credit Reporting Act, 15 U.S.C. ****g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.
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Customer Complaints Summary
18 total complaints in the last 3 years.
7 complaints closed in the last 12 months.