Business ProfileforBill Luke Fiat

We have had nothing but problems with the service department at this dealership. When we originally purchased our vehicle, within the first 40 days we needed an oil change. I called the service department and they said it had been done before we purchased the car, and it just needed to be reset. A week later i was driving and my vehicle started shaking and it shut down on me. The vehicle was towed to the dealership, come to find out there was no oil in the vehicle and it needed a new engine. we asked if we could trade it in and get something else, and their response was "No, we cannot tale that loss" After we got the vehicle back the fender flare was broken, and the hood wasn't aligned correctly. Mind you, this is an Alfa Romeo, A High End Vehicle. oh and they did charge us $200 for the oil change, LOL. Fast forward to now, car is back in service department few weeks ago, the middle console stopped working, we cannot use the radio, turn it on up down, nothing. We purchased an extended warranty, they take the car in, 2 days go by and our service advisor calls and says that it is not covered they are accusing us of spilling something sticky inside of it. Again, I ask for the top guys number of the dealership, and they refuse to give it to me, or an email. They want me to deal with a service manager, that has never helped me, and runs the service **** that we have had nothing but issues with. We did purchase a used vehicle, with LOTS of issues, everything in it has broke in the 2 years we have had it, we will not ever purchase a vehicle from this dealership again. From being lied to from our salesman, to jacked around at the service department. I would expect more from a Dealership of ALFA ROMEO!!!!