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About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    The Federal Trade Commission and Arizona Attorney General's Office v Coulter Motor Company LLC, dba Coulter Cadillac Tempe, and dba Tempe Buick GMC

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On August 15, 2024, Coulter Motor Company LLC, dba Coulter Cadillac Tempe, and dba Tempe Buick GMC entered into a Stipulated Order for Permanent Injunction, Monetary Judgment, Civil Penalty Judgment, and Other Relief with the Federal Trade Commission and the Arizona Attorney General’s Office. The Order settles allegations that the business participated in deceptive and unfair acts or practices by misrepresenting the prices of vehicles, adding on additional charges, and using discriminatory financing practices with Latino customers. Under the terms of the Order, the business was ordered to prohibit misrepresentations, require disclosures, obtain express informed consent for charges, prohibit unlawful credit discrimination, and maintain a fair lending program. Under the terms of the Order the business was ordered to jointly and severally pay $2,350,000 in monetary relief and jointly and severally pay a civil penalty of $250,000. The Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

    This action is final.

About This Business

This business offers leases, sells and services new and pre-owned Cadillac, Buick, and GMC vehicles.

Products and Services

New and used vehicles.

Business Details

BBB File Opened:
11/22/1995
Business Started:
12/22/1994
Business Started Locally:
12/22/1994
Business Incorporated:
12/22/1994
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Tempe Buick GMC
Coulter Motor Company LLC
Coulter Cadillac Tempe
Related Businesses:
Coulter Tempe LP
Business Management:
Mr. William R Coulter, Owner
Ms. Lindsay Coulter, General Manager
Mr. Joey M Dianda, Manager

Additional Contact Information

Principal Contacts
Mr. William R Coulter, Owner
Customer Contacts
Mr. William R Coulter, Owner
Ms. Lindsay Coulter, General Manager
Mr. Joey M Dianda, Manager
Additional Phone Numbers
Other Phone: (480) 940-6001
Additional Email Addresses
Primary: Email this Business
Additional Websites
Website 1
Social Media
Twitter
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Arizona Department Of Motor Vehicles
1801 W. Jefferson
Phoenix AZ 85007
Phone Number: (602) 255-0072
http://www.azdot.com
Business Categories
New Car Dealers

Industry Tip

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