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Coulter TempeAbout
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:The Federal Trade Commission and Arizona Attorney General's Office v Coulter Motor Company LLC, dba Coulter Cadillac Tempe, and dba Tempe Buick GMC
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 15, 2024, Coulter Motor Company LLC, dba Coulter Cadillac Tempe, and dba Tempe Buick GMC entered into a Stipulated Order for Permanent Injunction, Monetary Judgment, Civil Penalty Judgment, and Other Relief with the Federal Trade Commission and the Arizona Attorney General’s Office. The Order settles allegations that the business participated in deceptive and unfair acts or practices by misrepresenting the prices of vehicles, adding on additional charges, and using discriminatory financing practices with Latino customers. Under the terms of the Order, the business was ordered to prohibit misrepresentations, require disclosures, obtain express informed consent for charges, prohibit unlawful credit discrimination, and maintain a fair lending program. Under the terms of the Order the business was ordered to jointly and severally pay $2,350,000 in monetary relief and jointly and severally pay a civil penalty of $250,000. The Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
This action is final.
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