Reviews
Customer Review Ratings
Average of 20 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAndrea H
Date: 10/31/2024
5 starsHamstra Heating & Cooling has been my service company for almost 20 years. They are very efficient, knowledgeable, polite, provide exceptional service. I highly recommend this company.Review fromAlan Y
Date: 10/04/2024
5 starsAlan Y
Date: 10/04/2024
Arrived on time. Technician **** checked my AC and heating. Found a potential issue with the ** which could be caused by a couple of things. Rather than upsell to add Freon and replace a valve, he recommended waiting until next cooling season to see if the problem persists. I would highly recommend Hamstra to anyone based on their honesty and quality of service.
Hamstra Heating & Cooling, Inc.
Date: 10/07/2024
Thank you for your 5-star review, ****! Were thrilled to hear that **** provided you with thorough and honest service. Our goal is to prioritize our customers' best interests, and its great to know that you felt that way. We appreciate your recommendation and look forward to serving you again in the future!Review fromTomi T
Date: 09/26/2024
5 starsTomi T
Date: 09/26/2024
Always timely and pleasant when arrive to check heat and air conditioning in the fall and spring. Thorough with their review of the equipment . Im very satisfied every time.Hamstra Heating & Cooling, Inc.
Date: 09/27/2024
Thank you for your wonderful review, ******! Were delighted to hear that you find our team timely and thorough during your seasonal checks. Your satisfaction is our priority, and we appreciate your continued trust in **. Looking forward to serving you again in the future!Review fromMary E
Date: 06/03/2024
5 starsMary E
Date: 06/03/2024
We got our unit in 2017, Hamstra has been servicing it ever since then. We use them to Keep our unit running stress free . Cool all summer , warm all winter. If we should have a problem we know they are local and ready to come out to help.Hamstra Heating & Cooling, Inc.
Date: 06/04/2024
Thank you for taking the time to write this review, ****. We are glad to hear your 2017 unit is keeping you comfortable all year long. We look forward to maintaining your system for many more years and will always be here for any repairs needed. Have a wonderful day!Review fromMary V
Date: 02/09/2024
5 starsMary V
Date: 02/09/2024
Most professional service technicians, always pleasant and helpful. Good value new install 5 years ago, after warranty period purchased twice yearly service, well maintained HVAC system.Hamstra Heating & Cooling, Inc.
Date: 02/12/2024
****, thank you so much for taking the time to write this review. We appreciate the kind words about our technicians. We are glad you are enjoying your system and our maintenance plan. We look forward to working with you for many years to come.Review fromThomas T
Date: 12/29/2023
5 starsThomas T
Date: 12/29/2023
I had an intermittent issue with my gas furnace that another company was unable to resolve. I selected Hamstra because of their excellent customer reviews and I was not disappointed.The technician exceeded my expectations in every way. He was very professional, knowledgeable, respectful, and efficient. Best of all, he quickly found the problem and took care of it. He explained what he was doing every step of the way, and I learned a lot from him.This is the way customer service should be done!Hamstra Heating & Cooling, Inc.
Date: 01/02/2024
Thank you for taking the time to provide feedback, ************************. We are glad that ************** was able to exceed your expectations and resolve the problem for you. We take pride in providing excellent customer service and we are happy to hear that we did not disappoint. We look forward to serving you again in the future.Review fromAndrea H
Date: 12/01/2023
5 starsAndrea H
Date: 12/01/2023
All service persons from desk to my home are very professional, personable,and knowledgeable. I've used this company for 19 years.Hamstra Heating & Cooling, Inc.
Date: 12/04/2023
******, thank you so much for being a loyal customer over 19 years. We truly appreciate you taking the time to write this review and we will be sure to share this with our entire team. Have a great day!Review fromGail M
Date: 05/03/2023
5 starsGail M
Date: 05/03/2023
Hamstra technicians did a great job on installation. Knowledge and helpful personal from start to end. Thank you for your help also big ****Hamstra Heating & Cooling, Inc.
Date: 05/04/2023
Thank you so much for taking the time to write this review, ****. We are glad that our team met your expectations during your AC installation. We hope you will enjoy your new system and stay comfortable in your home. If you have any questions, please don't hesitate to call our office for help!Review fromPaul L
Date: 02/03/2023
5 starsPaul L
Date: 02/03/2023
Great team, great work. Nice, friendly, cleaned up. Highly recommend.Hamstra Heating & Cooling, Inc.
Date: 02/07/2023
We appreciate the recommendation, Paul. We hope you enjoy your new system. Please don't hesitate to call us if you have any questions. Have a great day!Review fromDonald H
Date: 12/15/2022
5 starsDonald H
Date: 12/15/2022
We've had our system for 11 years now. When we have had problems, Hamstra comes out and fixes it and leaves it better than before. I will definitely consider them when it comes time to replace our system.Hamstra Heating & Cooling, Inc.
Date: 12/20/2022
****************, thank you so much for being one of our ******************* Members all of these years. We are glad our technicians have kept your unit running at its best. We look forward to seeing you again for your next maintenance visit. Have a great rest of the year. Happy New Year!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.