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Find a Location

Canyon Cabinetry & Design has 1 locations, listed below.

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    Business ProfileforCanyon Cabinetry & Design

    Cabinet Manufacturers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/18/2005

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Canyon Cabinetry can act as general contractors or work with your team. Cabinets that fit your needs and lifestyle.

    Business Details

    Location of This Business
    6431 N Thornydale Rd STE 141, Tucson, AZ 85741-2998
    BBB File Opened:
    6/1/1999
    Years in Business:
    29
    Business Started:
    6/26/1995
    Business Incorporated:
    6/26/1995
    Accredited Since:
    11/18/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 221069 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Arizona Registrar of Contractors

    400 W Congress St STE 212

    Tucson AZ 85701

    (520) 628-6345

    https://www.azroc.gov

    BBB records show a license number of 334703 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 9/30/2025.

    These agencies may include:

    Arizona Registrar of Contractors

    400 W Congress St STE 212

    Tucson AZ 85701

    (520) 628-6345

    https://www.azroc.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Canyon Homes, LLC
    • Canyon Homes
    Business Management
    • Mr. Thomas Grimes, Member
    • Mr. Robert Harvey, Member
    • Ms. Susan Grimes, Member
    Contact Information

    Principal

    • Mr. Robert Harvey, Member

    Customer Contact

    • Ms. Susan Grimes, Member
    Additional Contact Information

    Fax Numbers

    • (520) 321-4905
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was planning my kitchen remodel and they provided me a quote for the work. As I thought about the job I went back to them and asked if we could add in them replacing my bathtub while they had the floors up for replacement. So they added in the bathtub labor costs and the quote went up. I signed the contract for the work and waited about 4 months for the work to start. During this waiting time I realized that I needed to spend less on the project and asked them not to replace the tub since they had not started the work, they agreed but I was never given updated billing. They even took less of a deposit stating that the overall job cost would go down. I asked in person and in writing multiple times for the updated final statement so I could make sure I had enough to pay them, they always told me they would get it to me but never sent it to me but assured me that it wouldn’t be that much since I had paid for most of the job initially. They made some mistakes and the job took a lot longer to complete. They did a poor job with the fine details at the end and quickly finished up the job. Never heard from them again until year later their billing person discovered that they had never sent me a final bill so they contacted me asking me to pay but it was for the full amount that included the bathtub and a few other things that they did not do and some materials I paid for. I politely brought this up to their attention as obviously after a year it must be a simple mistake and they would clear up the billing issue and send me a correct statement however they stood by the amount and decided to change the numbers and costs to the items on the bill stating they found the error but the final amount is still the same. They are still on the most recent revised invoice billing for things they didn’t do. On top of this issue, I am having major issues with the work they did and will be having it inspected to see what it will take to correct this building issue.
    Read More

    Customer Reviews

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