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Find a Location

Sierra Tucson LLC has 1 locations, listed below.

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    Business ProfileforSierra Tucson LLC

    Drug Abuse Information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Categories: Addiction, Chronic and Complex Pain, Trauma, Mood, Co-occurring, Eating Disorders, PTSD and Trauma, Residential Treatment Facility

    Business Details

    Location of This Business
    39580 S Lago del Oro Pkwy, Tucson, AZ 85739-1091
    BBB File Opened:
    11/1/1997
    Years in Business:
    41
    Business Started:
    1/1/1983
    Business Started Locally:
    1/1/1983
    Business Incorporated:
    3/29/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of BH3923 for this business, issued by Arizona Department of Health Services

    These agencies may include:

    Arizona Department of Health Services

    150 North 18th Avenue

    Phoenix AZ 85007

    (602) 542-1025

    https://www.azdhs.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jaime W Vinck, Chief Executive Director
    • Mrs. Amy C Fritton Grudinschi, Financial Officer
    • Mr. Aaron Wilson MD, Director
    • Mrs. Sue Menzie, Risk Manager
    • Ms. Susann Miller, Managing Director
    • Ms. Lila Chapman, Marketing Director
    Contact Information

    Principal

    • Ms. Susann Miller, Managing Director

    Customer Contact

    • Mr. Jaime W Vinck, Chief Executive Director
    • Ms. Susann Miller, Managing Director
    • Ms. Lila Chapman, Marketing Director
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Yesterday morning Sierra Tucson paid the airfare and put my nephew, ******* ******* on an plane to San Diego to continue his care in a PHP program recommended and arranged by Sierra Tucson. Additionally, Sierra Tucson ensured that *******’s continued care would be on a scholarship basis for a minimum of 30 days. However, Sierra Tucson missed the fact that another one of its patients was also sent to the same PHP program they sent my nephew. This patient stated to staff at Sierra Tucson and at the PHP facility that she was afraid of ******* and did not want to be in a program with him. As a result, and since she arrived first to the PHP as a paying client and ******* was on a scholarship, he was told that he could not be in the program and needed to leave the facility immediately. So now, a 24-year-old man who suffers from bi-polar 1 with psychosis, PTSD, depression, anxiety, etc. is wandering the streets of San Diego. It is my belief that Sierra Tucson is at fault and needs to find a suitable PHP or treatment program for my nephew before something terrible happens to him. As a family we have reached out to every top executive and contact possible at Sierra Tucson and promised early morning call backs to no avail. Sierra Tucson has not followed their own guidelines or an accepted standard of clinical care which has contributed to a lack of physical and emotional safety for *******. I hope you will agree that this is a justifiable complaint against Sierra Tucson.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

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