Business ProfileforChildren's Learning Adventure

June 2023- Dec 2023. My child has attended the children's learning adventure for the last 3 years. She receives tribal assistance along with our payment. In June 2023 I was told she had received a $700 credit from tribal and I had credit. Every time I asked her account I was told it was fine and tribal normally deposits on certain days. I called corporate multiple times to resolve her account and it was never returned. the day care itself also called no response. in September I called the corporate office again as I was worried about a high balance. It was then that I was told " the money was allocated incorrectly, and you now owe us $1900 and as of today you child is suspended." I called corporate and it's blame game for 2 months between us and tribal VS corporate. After 1 month of going back and forth a payment plan was offered to us , we were able to get paperwork going and then I was told it needed to be approved. Today I received a call that the owner denied the payment plan and that $1700 would need to be paid before my child can return. I told ****** that we were super upset as I had been monitoring my child account since June. I have told them that as accounting them allocating money into the incorrect side was an error on their part. I have worked and done everything they have asked us to do and was still denied. I truly believe my child as a tribal member is being discriminated against, I was told to contact the tribe and see if they can pay her balance. I did reach out to tribal and the day care as well, even asked if this could be adjusted and I was told no. Now we are left with no child care plus a $1900 bill due to an error on the accounting side.