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Find a Location

X-Stream Ponds of Tucson has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • X-Stream Ponds of Tucson

      Address on File with BBB Tucson, AZ 85705

    • X-Stream Ponds of Tucson

      245 E Laguna St Tucson, AZ 85705-4642

    Business ProfileforX-Stream Ponds of Tucson

    Landscape Contractors
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 04/30/2020 BBB confirmed that X-Stream Ponds of Tucson had not obtained a necessary license from Arizona Registrar of Contractors. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.azroc.gov - 5206286345

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Steve Walkosak of X-STREAM Ponds of Tucson can create a peaceful and easy to maintain backyard oasis. We will design and build for you, or improve and maintain your existing water feature.

    Products & Services

    Pond construction and maintenance
    An assortment of pond plants to choose from

    Business Details

    This is a multi-location business.

    Find a Location

    X-Stream Ponds of Tucson has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • X-Stream Ponds of Tucson

        Address on File with BBB Tucson, AZ 85705

      • X-Stream Ponds of Tucson

        245 E Laguna St Tucson, AZ 85705-4642

      Location of This Business
      Address on File with BBB, Tucson, AZ 85705
      BBB File Opened:
      8/4/2017
      Years in Business:
      26
      Business Started:
      4/3/1998
      Business Started Locally:
      4/3/1998
      Business Incorporated:
      4/3/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 319084 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 4/30/2020.

      These agencies may include:

      Arizona Registrar of Contractors

      400 W Congress St STE 212

      Tucson AZ 85701

      (520) 628-6345

      https://www.azroc.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • PFW-820, L.L.C.
      Business Management
      • Mr. Stephen Walkosak, Owner/Member
      Contact Information

      Principal

      • Mr. Stephen Walkosak, Owner/Member

      Customer Contact

      • Mr. Stephen Walkosak, Owner/Member

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Mario ordered the wrong size pump and filter. I called both the companies that make the products for help, since Mario will not respond. Both the pump company and the filter company said the sizing was wrong and that all Mario had to do was call them for free to size it properly. Mario has chosen not to fix anything and now will not respond to anything. I'm looking to start a lawsuit against him and anyone wanting to join please contact me ************** It has been almost a year that we've had this pond and less than a month of clear water the whole time. We spent thousands trying to fix it and now we know it's because he failed to install the proper size equipment according to the manufacturer. The stories online of 1 star reviews sound identical to the same issues at my house. Charged 650 for pond edging and natural rock. Mario then used the construction rocks from the hole we dug out of the ground for the pond. Did unlicensed electrical work according to his actual license for aj's fine services llc.. Took $1,800 by double charging for a part. Then, the pond turned green with every kind of algea possible ie. string, floating, and carpet, while contracted under his services. Once it turned green, his company came back once than never responded to phone calls or texts. The first good rain and the water drainage turned my back porch into a pond. The waterfall is tilted. There are rocks in between the used carpet and epdm. The air blower needs an extension cord to reach the outlet when cleaning the biofilter. Rocks that were part of the waterfall fell into the pond. Mario used yellow spray foam to hold the rocks in, and you can see the foam everywhere. Everywhere else along the side, he used nothing to hold them in, and they keep falling in. Water that is from the same drainage that floods and is not draining properly spills into the pond. Very little, Rock touches the pond, leaving no place for bacteria to colonize and help maintain a clean pond. Liner insideout

      Customer Reviews

      0 Customer Reviews

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