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            Business ProfileCummings Plumbing, Inc.

            Plumber
            BBB accredited business

            Contact Information

            5141 N Casa Grande Hwy

            Tucson, AZ 85743-9221

            Visit Website
            (520) 293-6900

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.66/5

            Average of 56 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/6/2009

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Cummings Plumbing is a plumbing and heating and cooling company.

            Products & Services

            HVAC, AC Repair, air conditioning replacement, Air duct cleaning. Heating repair. Furnace and Heat Pump. Plumbing, kitchen remodels, hot water heater replacement and repair. Septic Maintenance.

            We offer FREE estimates
            Plumbing
            Heating & Cooling 
            Electrical
            Air Conditioning - Installation and replacement
            Permaliner
            Water Heater 
            Leak Detection

            Business Details

            Location of This Business
            5141 N Casa Grande Hwy, Tucson, AZ 85743-9221
            BBB File Opened:
            9/1/1986
            Years in Business:
            39
            Business Started:
            6/1/1985
            Business Incorporated:
            12/30/1993
            Accredited Since:
            8/6/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 154634 for this business, issued by Arizona Registrar of Contractors

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 113428 for this business, issued by Arizona Registrar of Contractors

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 113429 for this business, issued by Arizona Registrar of Contractors

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 117825 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 11/30/2024.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 117826 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 11/30/2024.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            Type of Entity:
            Corporation
            Number of Employees:
            85
            Alternate Business Name
            • Cummings Plumbing
            • Cummings Plumbing Heating and Cooling
            Business Management
            • Mr. Kevin Cummings, Director
            • Mr. Michael Determan, Business Manager
            Contact Information

            Principal

            • Mr. Kevin Cummings, Director

            Customer Contact

            • Mr. Michael Determan, Business Manager
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On 7/19/24 I had a garbage disposal replaced by Cummings Plumbing that was leaking. The technician that came out mentioned it was very corroded and that he had a tough time disconnecting it. Once it was replaced, I noticed the inside of the cabinet was wet and dirty. I had to vacuum the area and wipe down the cabinet walls/pipes as they had dirty water splashed on them. I spent the night drying the area with a fan. I feel that better coverage to protect the work area would have been appropriate. Once he left, I noticed that base of the sink faucet was loose allowing water to seep under it. I called Cummings Plumbing 7/20/24 and they were able to send someone out the same day to take a look at it. I was informed that the bottom of the faucet under the sink was rusted and this was confirmed with a picture the technician took to show me. He was unable to try to tighten it further given this. He offered to use silicone caulk around the base, but I do not feel like this is a good solution given the movement of the piece and believe the caulk would start to break away shortly after. If it cannot be repaired, I am requesting to have it replaced or a credit to have it replaced by a different plumbing company.
            Read More
            Read 5 More Complaints

            Customer Reviews

            56 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Arlette M

            07/26/2024

            I called Cummings because we had a water leak in the laundry room that was causing water damage in the wall. The water damage was extending from laundry room to bathroom/master room and hallway wall. The technician responded right away, however when he saw the stressful situation and the insurance claim that was in the works he took FULL ADVANTAGE. He cut into the wall in the most sloppy way to assess the situation. He cut the pipe which was the culprit for the leakage and put a plug in the meantime. He proceeded to tell me that that particular pipe had a lawsuit against it for being defective and that our entire house is at risk as a result. He proceeded to write 3 quotes for 3 possible solutions to our stressful situation. 1. $2000+ to bandaid it 2. $7000 to recipe the laundry/matter bedroom area and 3. $18,000 to do the entire house. My husband was out of town and I was having to take the bulk of coordinating the water restoration and the plumbing .I was on the verge of a nervous breakdown after he told me that we were in a scary situation. What a class act! Im not sure why I called Cummings in the first place because we have friend that own very reputable commercial and residential real estate in ******. I reached out to them after I felt disgusted by what the Cummings guy said and they recommended high quality people that run a business based on integrity and ethics, something Cummings is not. They fixed the situation for less than $500 with beautiful quality work and explained why that pipe cracked. Im sick to my stomach thinking that other people could fall for such scare tactics. We are just a family that would have been financially struck by this, but thankfully we reached out to our friends. Our individual business may not be that significant, but these very well known business owners, our friends are now fully aware of what Cummings did and will never consider having them service any of their new construction or current properties.

            Cummings Plumbing, Inc. Response

            07/30/2024

            Thank you for discussing this review with us yesterday. We are glad you took the time out of your day to listen to our perspective on your review, going forward we will learn from your concerns to better serve our most valued customers throughout southern *******. We are extremely thankful for the opportunity for the opportunity to service our potential and longtime customers. We can always learn and do better.
            Read 55 More Customer Reviews

            Local BBB

            BBB Serving Southern Arizona

            More Info on Local BBB

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