Business ProfileforJack Furrier's Western Tire & Auto Care

7/5 I took my car in because it sounded like it was revving too much when barely pressing the gas. I had to contact them, they let me know what work they thought needed to be done. I gave permission for them to proceed with the work listed. -change out spark plugs as they were dirty -change coil boots -fuel system flush -coolant flush -brake fluid flush They let me know it would be ready Sat. 7/6 I had to call for an update on pickup time. At pickup the check engine light was on, this was odd since when I had dropped it off it was not on. They said it should turn off and if it didn't to bring it back by on Mon. I drove it down the highway and back home to see how it drove, it turned off when I pulled into my house. 7/9 Dropped car off as the check engine light did not turn off. They took it for a test drive and said it had died on them and had to tow it back to the shop. 7/10 I picked up the car, Javier mentioned my oil was low and that I should contact Jiffy Lube. The diagnostic machine read code P0300, misfire on cylinder 6. They changed the map sensor out. I called jiffy lube and it had been sometime since my last oil change but why was this not included in the first inspection? If I was ok to pay almost $1000 on repairs an oil change would not have been over the top. 7/11 Car would not turn on, upon opening my hood my husband found a random part sitting on top of the engine and he noticed they didn't replace a cover. After calling Jack Furriers they advised to towed it back. 7/12 Car was towed and husband spoke with Javier who said the mechanic was reprimanded and they wanted to make it right. No communication for the next 5 days. 7/18 Spoke with Chris who said they were waiting for a new map sensor to be delivered from PHX. 7/19 Spoke with Chris again, said it would be ready by 2pm Sat. 7/20 Picked it up Javier said it was making a knocking sound and that he thought there was a recall on my engine but said there was nothing more they could do.