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Find a Location

Marina Landing Family Dentistry has 1 locations, listed below.

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    Business ProfileforMarina Landing Family Dentistry

    Dentist
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/21/2020

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Marina Landing Family Dentistry offers general family dentist services, cosmetic and laser services.

    Business Details

    Location of This Business
    1050 Marina Village Pkwy Ste 106, Alameda, CA 94501-1033
    BBB File Opened:
    5/24/2005
    Years in Business:
    17
    Business Started:
    4/20/2007
    Business Started Locally:
    3/1/1968
    Business Incorporated:
    4/2/2015
    Accredited Since:
    9/21/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 54247 for this business, issued by Dental Board of California. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Dental Board of California

    2005 Evergreen St Suite 1550

    Sacramento CA 95815

    (916) 263-2300

    http://www.dca.ca.gov/consumer/wll.shtml

    BBB records show a license number of 3792 for this business, issued by Dental Board of California. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Dental Board of California

    2005 Evergreen St Suite 1550

    Sacramento CA 95815

    (916) 263-2300

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Corporation
    Number of Employees:
    8
    Alternate Business Name
    • Asmita Dharia, DDS, PC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    Closed
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Asmita Dharia, DDS, PC, Owner
    Contact Information

    Customer Contact

    • Ms. Asmita Dharia, DDS, PC, Owner
    Additional Contact Information

    Fax Numbers

    • (510) 523-8456
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I saw Dr. ******************** for deep gum cleaning. The service was noticeably inadequate, as evidenced by plaque remaining on my teeth. I told the office that I was dissatisfied with the treatment, they said they would schedule me for another appointment but never followed up. I requested my dental chart information (x-rays and perio chart), in mid-November, frustrated by the quality of treatment at Dr. ********************'s office. I called twice a week for this info. Each call was met with excuses such as we need to wait for the doctor to sign off, or that we're backed up on emails this continued for 2 months. Furthermore, I have not received my insurance reimbursement from Dr. ********************s office. At the time of service, I paid fully out of pocket ($520 for both sides). The office said that once they receive reimbursement from insurance, that would be sent to me. Its been 9 months and I have not received the reimbursement. The insurance dashboard shows that I should have received reimbursement (pictures attached) .To recap, I have two main complaints:1)Substandard quality of treatment The deep gum cleaning made no difference in my gum health, as plaque still remained at the gum line of my teeth. The saw another dentist after Dr. ******************** who was shocked to hear I just had a deep cleaning done (2 months ago), since my the remaining plaque in my gums suggested otherwise. 2)Substandard quality of patient services I asked for my chart information (x rays and perio chart) consistently several times a week, and finally received it after two months. I have also been waiting on reimbursement for 9 months now.Finally, I'd like to be fully reimbursed for this treatment ($520), for the poor quality of treatment and patient care. The treatment made no difference in my gum health, and the staff dawdled for 2 months before sharing my dental info. I've attached my X-************ chart from before this service (done by Dr. ********************), and after the service (done by Total health dental care).
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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