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Find a Location

Andy Castillo Plumbing has 1 locations, listed below.

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    Business ProfileforAndy Castillo Plumbing

    Plumbing and Heating
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/19/2005

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    560 W Main St #C820, Alhambra, CA 91801-3374
    Years in Business:
    18
    Business Started:
    9/17/2005
    Accredited Since:
    9/19/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Andrew A. Castillo - Plumber
    Business Management
    • Mr. Andrew A Castillo, Owner
    Contact Information

    Principal

    • Mr. Andrew A Castillo, Owner

    Customer Contact

    • Mr. Andrew A Castillo, Owner

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth D

    5 stars

    08/12/2022

    While I was painting behind my stove I bent down next to the gas line and actually felt air blowing from a hole in the line onto my cheekbut the air was natural gas. I knew I had smelled some gas, but I kept assuming it was the pilot light. Nope, it was a huge leak in the gas line. No wonder I felt light-headed.a
    I called So Cal Gas to come check it out and their tech replaced the line, but when he tested the pressure on the gas line in the whole house there was still a significant leak. Yikes. The gas company shut off the gas to the entire house, so no cooking, no hot water for showers or laundry.
    I called another different plumbing company who charged $99 to do an initial visitwherein they wanted me to sign paperwork for a $600 test of the gas linebut on the first visit they didn't do any work, so I would need to schedule another appointment for a few days later for the gas line test. More cold showers for me. I was informed that if they would cap all of the appliances, then if the line was still leaking, all the horizontal lines would need to be replaced which would be about $9,000, then if that didn't work, all the vertical lines would be replaced for about another $2,000. So upwards of $11k.
    I asked around and everyone told me they thought that was too high, so I started looking and I found good reviews on **** ******** Plumbing. Their technician, Gus, came out the next day, and immediately went to work. Their gas line test was about $300so HALF what the other company was charging, and there was no $99 initial visit fee. Gus replaced all five of the interior gas lines and old valves to see if that would hold pressure (and to bring the lines up to code, which they definitely were not). IT WORKED!! Instead of spending $11,000, the entire job cost about $900. Gus checked the line for pressure multiple times to make sure it was holding, then he did it again in front of me, so I could see that it had been repaired. When the gas company inspectors came, the

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