Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Shop Software Keys LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforShop Software Keys LLC

    Computer Software
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    31 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Albert G

      1 star

      04/29/2024

      Purchased **************** 2021 on January 17, 2023. Lifetime license for 1 PC. Wrong!!Had to reformat my hard drive when attempting to reinstall **************** 2021 I get the response invalid product key. I have tried relentlessly to contact the vendor. (several emails, website message, even FB messages.) No one will respond.
    • Review from J. G

      1 star

      04/16/2024

      Same as everyone else! I just got scammed by another company for something similar. So, I picked this software purchase out because they actually listed a **************** phone and email support address. And were listed as a BBB business. They seemed legitimate. But they did the same thing...took my money and never sent the product. They don't respond to phone or email. DO NOT buy anything from them...yet another phony company!
    • Review from Sylvester W

      1 star

      04/09/2024

      They offer products that don't work and when they don't work they refuse to resolve the problem or give you a refund. They do not reply back to you in their online messages and if you try and call them the phone just rings. This company is a complete scam and I urge future customers not to buy any products from them.
    • Review from Kathleen M

      1 star

      04/08/2024

      I ordered an Operating System disc on April 4th. I received an email on April 5th stating that my order shipped on April 5th, and gave me a tracking number for **** Today is April 8th, and the only information available from *** tracking is that a label was created on 4/5, but *** has not received the actual item for transport, I have emailed the vendor and politely asked for an update and asking that they verify that my item shipped. My email has been ignored. I sent another message through the customer support center, and have received no answer from that inquiry. I have tried to reach the vendor by phone, but it goes right to a recording, keeps you on hold for five minutes, and then dumps you into a message box. They do not return calls for messages left in the box. I wouldnt do business with these people again if they were the last vendor on earth. In the meantime, while they continue to ignore me, Im losing money a business for everyday my computer is not functional. Of course this is of no concern to the vendor who refuses to answer inquiries about whether or not my item has actually shipped! They got their money, evidently thats all they care about!
    • Review from Chermeine R

      1 star

      04/03/2024

      yes this is a scam! I receive one email response that did not work.
    • Review from Joe O

      1 star

      03/27/2024

      My review is the same as the others below. We received a hard copy of Windows but no product key. The product key/activation code was supposed to be sent via a separate email. I left numerous voicemails, emails, and IMs. No response.Do not trust or use this company. They are not accredited with the BBB, and they are not a ********* Gold Partner.We are filing a complaint with the CA SOS.
    • Review from christine n

      1 star

      03/08/2024

      Fraudulent company, do not buy from them! No one answers the phone or responds to emails. Needing to cancel with my credit card.
    • Review from Gail P

      1 star

      03/06/2024

      Same as all of the complaints below, I purchased AutoCAD LT with "professional installation" and was told I would be getting emails concerning the installation and licensing, 48 hours later i have received nothing, supposed "live" chat is not responding and customer service is not responding. Purchased with a debit card and bank has closed the card and is investigating and issuing a new card, I might get lucky, I recommend if you purchase a product and don't receive anything within a few hours contact your bank or credit card company immediately.
    • Review from CJ D

      1 star

      03/04/2024

      Scam!! I received a disc (a pirated disc) but never received a key. I have tried contacting them several times but never a response! I should have researched better!
    • Review from Steve R

      1 star

      02/23/2024

      The product link did not work. No customer service. Scam.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.