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Business Profile

Consumer Finance Companies

Lobel Financial

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Reviews

This profile includes reviews for Lobel Financial's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lobel Financial has 20 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 22 Customer Reviews

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    Review Details

    • Review fromjulia g

      Date: 05/02/2025

      1 star
      To Whom It May Concern,I am submitting this complaint regarding the unethical practices of Lobel Financial, a company that provides financing for buy here, pay here dealerships, including IDrive Auto Sales in *****, ***Lobel Financial appears to engage in predatory and deceptive business conduct. In my experience, the company worked in coordination with *********** Sales to repossess a vehicle after a single late payment of just 15 days. No official notice or mailed communication was ever providedonly one text message was sent. This is not only unprofessional but deeply concerning from a legal and ethical standpoint.Following the repossession, Lobel Financial facilitated a repurchase of the same vehicle through the dealership, raising serious concerns about whether this was a coordinated effort to exploit customersparticularly new drivers or individuals with limited credit experience.These actions reflect a lack of transparency, disregard for proper communication protocols, and a failure to treat customers fairly. I respectfully request that the Better Business Bureau investigate these practices and take appropriate steps to ensure this type of behavior is addressed.
    • Review fromCharissa H

      Date: 10/26/2024

      1 star
      Would give no stars if I could. After being diagnosed with astrocytoma brain cancer I couldn't make my monthly payment so I contacted lobel to request a deferment. I was told that I was approved for the deferment only to discover that they reported me to the ************* as having a late payment. So now it shows that I am behind in my payments thus damaging my credit. Not to mention the fact that they have me upside-down in my car loan. Still owe 10k for a car that's only worth 5k.
    • Review fromRocio D

      Date: 09/30/2024

      1 star
      This company is becoming worse and worse everytime! No wonder there going to s*** they use to work with me never had a problem before I would always communicate with them if I needed help with my payments and not til recently they showed me there true colors I paid on the 11th which is my due date I try to make every payment possible because I know how important it is of course but my bank was acting stupid and still went ahead and paid on them again and what do they do as cowards report me which is so stupid I have no control what the bank does at least I cared enough and tried even tho I had got no credit because of that when I called to speak with a manager ***** he was so rude and irragroant he was speaking over me he kept putting me on hold I was waiting for like 30 minutes while they were just playing around and then still was changing the subject when I was telling explain to him he just kept being disrespectful and unhelpful.. I finally spoke with a another ****** ****** and he was okay but still couldn't take accountability for there actions was saying if I could make a payment now that I would be good but that my credit report I had to call for myself which is ******** when there the ones that caused this crap! It was unnecessary and uncalled for this is a disgrace!!! I don't recommend no one to do business with theses people they don't value there customers, and also don't appericate loyalty! I've been with them for 4 years now and this is how I get treated.. it's ridiculous!!! ??
    • Review fromDestiny W

      Date: 09/25/2024

      1 star
      Decided to get a new car and ever since being with Lobel and making extra payments, it has been a problem. They don't apply the extra payment towards the principal, but instead, they put it towards the next couple of months so they can charge interest on the payment, and you don't see any change on each statement. I also realized that they reported on my credit report that I was late on a payment when I'm more than a couple of months ahead. When I spoke to someone, they told me that I was all good with payments and I would have to call my credit union. They are taking my money and ruining my credit, and every time I call, it's something different. I made three payments in one month, and all my statement says is I paid $1,114 out of $3,395 at $543 a month.
    • Review fromEbony W

      Date: 07/29/2024

      1 star
      DO NOT DO BUSINESS WITH THEM. This company is a scam and will get you for your money
    • Review fromAngelica W

      Date: 07/27/2024

      1 star
      Horrible company! I wish I could give no stars. They have given me the biggest headache for 15 years currently hiring an attorney
    • Review fromJust S

      Date: 06/20/2024

      1 star
      They are the worst nobody knows anything there managers never available total waste of time dealing with this crappy company. No wonder that are rated so badly because the company is and so are their employees.
    • Review fromSHADI F

      Date: 01/18/2024

      1 star
      the worst bank to do business with do not do business with (Lobel). if you are a independent Delar stay way the will cut you short when it comes to pay you on founding day.... they will not call before to lite you they will wait last Minet so that way you don't have time to do anything.
    • Review fromCraig D

      Date: 09/10/2023

      1 star
      I have a car financed through Lobel Financial since December of 2022. I have made each and every payment on time to them. I received a letter stating my insurance deductible was too high and needed to be to be adjusted, in the mean time, Lobel had not recognized my insurance that I had on the car at the time and took the liberty to add on their own coverage. I declined their offer because the car was already covered. I was told to provide proof and their insurance and charges will be removed, I did so, but Lobel did not remove all of the charges applied. I have been dealing with this issue since 12/2022. Each time that I had made my car payment to Lobel I would receive a phone call regarding account and payment that I had already made. Lobel would state that I owed, I explained to them that I made my payment for scheduled amount and that was all I am paying. As a result of this on going back and forth about my payment, my car was repo'd the morning that I was on my way to make my payment for 09/2023. Prior to the repo I had spoken to a Manager about this issue, I was given the dollar amount that needed to be paid to satisfy the account and bring it to current status. Since the repo, I have lost 2-days of work & wages, I begin school in the coming week and will be missing the first day. This is a very big inconvenience especially seeing that I "HAVE NOT MISSED ANY PAYMENTS SINCE RECEIVING THE *** IN MY POSSESSION 11/2022. This is a very poorly run organization, the CSR's are very unprofessional and in desperate need of training, they have a 3rd party processing system (whatever that means). This is not the company to finance any vehicle for in life. I make my payments by my bank's money order Lobel has cashed each and every one of them since 12/2022, my bank has given me "ALL OF THE CASHED MONEY ORDERS" with Lobel's endorsement stamp on the backside. Avoid this company at all costs if a dealership wants to use them, Run away fast from that deal and dealership.
    • Review fromEboni E

      Date: 08/21/2023

      1 star
      I really dislike I did business with libel they been jimping me out of money for a min now my account been saying it only owe 800 to be done paying my cause off I called them now there telling me I owe **** almost **** my car was only **** I put down **** and then they charged me all this other c*** I high do not recommend this company there still jimping me out of money still til this day

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