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Find a Location

CarAutoCovers.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CarAutoCovers.com

      700 N Valley St Anaheim, CA 92801-3824

    • CarAutoCovers.com

      156 Lawrence Paquette Champlain, NY 12919

    Business ProfileforCarAutoCovers.com

    Protective Covers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto cover products.

    Business Details

    This is a multi-location business.

    Find a Location

    CarAutoCovers.com has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CarAutoCovers.com

        700 N Valley St Anaheim, CA 92801-3824

      • CarAutoCovers.com

        156 Lawrence Paquette Champlain, NY 12919

      Location of This Business
      700 N Valley St, Anaheim, CA 92801-3824
      BBB File Opened:
      7/9/2014
      Years in Business:
      10
      Business Started:
      9/20/2013
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Isaac Williams, President/General Manager
      Contact Information

      Principal

      • Mr. Isaac Williams, President/General Manager

      Customer Contact

      • Mr. Isaac Williams, President/General Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      When I purchased the car cover it came with a lifetime warranty, it never mentioned I needed to pay for shipping on the warranty product. Now the vendor says I must pay for shipping on the warranty product. I don't think I should pay for shipping, it was never mentioned when I first purchased the product. Original order number ********* Also the cover was one size smaller than required. I have a Monte ***** SS, the original cover was to short and never covered the car properly. My "free" replacement under the warranty should be for the correct larger size.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julie B

      1 star

      04/25/2024

      They falsely advertise their products. I purchased their 5 layer car cover that supposedly is element proof. it's far from that. this is from their site:"Our 5 layer car cover is composed of the thickest and most reliable fabric available in today's market. With its most technologically advanced material, the 5L car cover is guaranteed to protect your car from extreme weather conditions such as heavy rain, snow, ice, sun and wind. This heavy-duty, 100% waterproof and water-resistant, cover insures the perfect protection all-year-round for both indoor and outdoor use. It features three bonded layers of polypropylene, a micro-porous film layer allowing your car to breathe, and an inner cotton layer to protect your car's finish. This Car Cover is guaranteed to fit perfectly or your money back. The cover leaks. I had my car outside with the cover on and the car its self was wet. this was not an extreme rain at all. Then recently I had the car outside over the course of 3 days with the cover on and when I took the cover off, the car was layered with pollen and dust. this should not have happened with a cover that is 5 layers thick and advertised as waterproof and protects from extreme conditions. my car is normally garage or carport kept but even then I would get dust. I did email them and I ended up getting a reply from them. it reads: Dear valued customer, Our ********************** are designed with small pores to ensure breathability and protect your vehicle from moisture buildup. While the cover is 100% waterproof to a certain extent, it is important to note that it can only withstand a certain amount of water. This means that the cover is considered water-resistant rather than fully waterproof. Our main focus is on providing excellent breathability and UV protection, which is why we have designed our covers to be water-resistant rather than fully waterproof. So is it waterproof or water resistant? their reply is an oxymoron. False advertising is illegal

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      Better Business Bureau Serving the Pacific Southwest

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