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Find a Location

A's Auto Repair has 1 locations, listed below.

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    Business ProfileforA's Auto Repair

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers a full service auto repair and service for domestic and foreign autos, including diagnostics, electrical, brake, and lamp inspection, and maintenance service.

    Business Details

    Location of This Business
    901 A St, Antioch, CA 94509-1710
    BBB File Opened:
    6/25/2012
    Years in Business:
    14
    Business Started:
    12/28/2009
    Business Started Locally:
    12/28/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 297966 for this business, issued by Bureau of Automotive Repair

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    3
    Business Management
    • Mr. Abraham Alonso, Owner
    • Ms. Monica Casteneda, Manager
    Contact Information

    Principal

    • Mr. Abraham Alonso, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date of original transaction: May 12, 2023 Amount paid to business: $1019.70 I dropped my car off on May 12, 2023, to have my car fixed. My car check engine light was on and did not pass smog because of the following:P0172 - System too rich bank 1 P0300 - Random/Multiple cylinder misfire detected P0301 - P0303 - Cylinders 1-3 misfire detected P0305 - P0306 - Cylinders 5 & 6 misfire detected A's Auto Repair performed a diagnostic on my car and called me to let me know the cost to repair my car. I agreed over the phone and a week later I received another call stating they needed to repair something else. I agreed for them to do the work. I had my daughter pick up and pay for the services. When I returned home and went to drive my car, the check engine light was still on and the car was only driving three miles. I called A's Auto Repair that Monday and was asked to return the car. I was unable to bring the car back until June 29, 2023. I received a call from one of the employees stating that the problem was something else and that I would need to pay an additional $125 for them to do another diagnostic of the car, stating the check engine light is on for an EVAP leak. I stated that I did not feel like I should pay another $125 for another diagnostic, because when I picked up my car, it had only been driven three miles at the time and the light was back on. I also stated that this should have been detected with the first diagnostic test. I also stated that I felt they were trying to get over on me by asking/telling me that there was something else going wrong with my car after it had only been driving approximately 350 miles. ******** that the light was still on after it was driven from the shop to my home. I feel that they are using the fact that it had been driven approximately 350 miles as an excuse for not fixing the issue the first time.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

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