Business ProfileforGarden Winds

I purchased 2 10x10 canopy replacement and 1 5x8 they were all supposed to be khaki but the 10x10 canopy arrived in great. I contacted the company and was told i purchased the gray one which makes no sense when the 8x5 came in khaki. I was told I can return for a refund using the carrier if my choice. No Now mind you for the 8x5 i received a label to return it which said was up to 2 lbs. But I didn't get one with the other canopies. When i contacted them they said their should have been one and if there wasn't I should have contacted them for a return label, which makes no sense especially when I spoke to their customer service representative that morning who told her to return it using a carrier if my choice, when I mentioned this to their representative i basically got next time i should do this or should do that which doesn't help the situation. Then when I went back to purchase the same one so over again choosing the khaki it was now almost $50 more for the 2 of them and when I called them back they said that was the sales price and if i wasn't that same price i would have to wait till it goes back on sale again, rather then honoring the original price and adjusting it especially since I just paid over $50 to return the 2 that wasn't the right color. It is obvious their bottom line is more important then customer service when you look at the fact that they didn't provide a return label, the wrong color arrived and they made no attempt to resolve the situation or even provide an alternative solution that would satisfy them as well as me considering i was willing to still purchase a product from them. Makes sure you read every single line if and when you plan on purchasing from this company because it could cost you more in the long run. Purchase products from Amazon who has a free return policy is my suggestion....