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Find a Location

Backroads has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Backroads

      801 Cedar St Berkeley, CA 94710-1821

    Business ProfileforBackroads

    Tour Operators

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers active travel vacation services.

    Business Details

    Location of This Business
    801 Cedar St, Berkeley, CA 94710-1821
    BBB File Opened:
    4/5/1999
    Years in Business:
    45
    Business Started:
    2/1/1979
    Business Started Locally:
    2/1/1979
    Type of Entity:
    Corporation
    Number of Employees:
    80
    Business Management
    • Mr. Tom Hale, President/Owner
    Contact Information

    Principal

    • Mr. Tom Hale, President/Owner

    Customer Contact

    • Mr. Tom Hale, President/Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We live in rural ******, along steep cliffs and dangerous narrow roads. Recently, Backroads has started a daily bike tour that drops tourist families off at the top of our cliffs and has these people bike down our treacherous, windy, narrow roads here. The bikers casually meander down this steep drop, enjoy the spectacular views while causing the community to have to swerve into the other lane in order to avoid them or just inch our way behind them. Someone will be killed very soon. Our community has reached out directly to Backroads to alert them to the serious danger they pose to their customers and to us. No response from them. We have gone up to the place where they drop their bikers off and talked with the guides in person. No change. We have contacted the police, but being such a small and poor community, we are still waiting for their help.At this point, we need your help in relating to *************** and his Backroads company the serious concerns for our lives and the lives of their customers. And we.ve spoken with those at that end of the route who said they were terrified by this quaint, picturesque, biking excursion. And this must stop immediately before one of our community or one of their customers is killed by this ridiculous company. They claim to have safe, meticulously planned adventures. They need to be checked here and in other places where they put peoples lives at risk for their income. We sincerely thank you for your help.
    Read More

    Customer Reviews

    0 Customer Reviews

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