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Business Profile

Precious Metal Dealers

Augusta Precious Metals

Reviews

Customer Review Ratings

4.92/5 stars

Average of 87 Customer Reviews

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Review Details

  • Review fromChetna D

    Date: 04/03/2025

    5 stars

    Chetna D

    Date: 04/03/2025

    The entire presentation content was created with excellent details. Everyone I spoke to was exceptionally knowledgeable and helpful. The team had an absolute good understanding of the process they get assigned to. I wish more people start taking advantage of the opportunity offered by Augusta Precious Metals. Thank you for helping me today to make a great decision about my retirement account.

    Augusta Precious Metals

    Date: 04/07/2025

    ******, thank you so much for your kind review of our team and process. We are dedicated to providing good information and streamlining the process to make this decision easy for you. We'll be here to help for the entire lifetime of your account with us.Sincerely,***** *******, CEO
  • Review fromJohn B

    Date: 03/31/2025

    5 stars

    John B

    Date: 03/31/2025

    Very customer oriented. Professional representatives. Very fair practices and procedures. Great experience.

    Augusta Precious Metals

    Date: 04/07/2025

    Hello, ****. It has been our pleasure to work with you on this. Thank you for trusting us. Our mission is to focus on what you really need to make good decisions, and to ensure an efficient, transparent service throughout the entire lifetime of your account. We're here to help.Sincerely,***** *******, CEO
  • Review fromHugh S

    Date: 03/25/2025

    5 stars

    Hugh S

    Date: 03/25/2025

    Very helpful along every step of the way. Answered all of our questions.

    Augusta Precious Metals

    Date: 04/07/2025

    ****, thanks so much for letting us know how you feel about your experience. Our goal is to make sure all your questions are answered and make the process easy and transparent. Please call on us any time during the entire lifetime of your account. We will be here to help with the same special attention.Sincerely,***** *******, CEO
  • Review fromRichard K

    Date: 01/29/2025

    5 stars

    Richard K

    Date: 01/29/2025

    I just signed up and invested with Augusta Precious Metals. I was treated extremely well, and their staff gave me a thorough understanding of how my precious metals *** account works. I look forward to this addition to my retirement account diversity. Thank You APM!

    Augusta Precious Metals

    Date: 02/03/2025

    *******, congratulations on taking this step. We look forward to supporting you throughout the life of your account with us at the same level of information and service. We're here to help.Sincerely,***** *******, CEO
  • Review fromMaybelle H

    Date: 01/27/2025

    5 stars

    Maybelle H

    Date: 01/27/2025

    Augusta Precious Metals totally met our expectations. The education, discussion, and full disclosure efforts of Augusta's professionals enabled us to complete our first purchase of precious metals with minimal uncertainty. We couldn't have asked for a more positive experience.

    Augusta Precious Metals

    Date: 01/29/2025

    Thank you for sharing your experience, ********. Were thrilled to hear our educational approach and transparent process helped you complete your first precious metals purchase with confidence. By now, you know how dedicated we are to providing a positive, worry-free precious metals journey. We look forward to supporting you with the same enthusiasm throughout your precious metals journey.

    Augusta Precious Metals

    Date: 01/29/2025

    Thank you for sharing your experience, ********. Were thrilled to hear our educational approach and transparent guidance helped you complete your first precious metals purchase with confidence. By now, you know how dedicated this team is to providing a positive, worry-free experience. We look forward to supporting with the same enthusiasm as you continue your precious metals journey.Sincerely,***** *******, CEO
  • Review fromcraig s

    Date: 12/27/2024

    5 stars

    craig s

    Date: 12/27/2024

    I have been dealing w/ Augusta for about 10 years. I have been satisfied in every way. 4 or so years ago I contacted Ms. ****** ********* to process my RMD. She has been absolutely first class each year. I can't think of anything that she could do better. Each year when I email her I dread that she may have moved to another position. Ms. ********* is a credit to Augusta.I'd give her a bonus if I could.***** St

    Augusta Precious Metals

    Date: 12/30/2024

    *****, thank you so much for your glowing report of ****** and our team. I'm pleased that everything has gone so well -- our goal is to provide the same high-quality information and service through the entire lifetime of your account. We're here to help.Sincerely,***** *******, CEO
  • Review fromJESSE C

    Date: 11/21/2024

    5 stars

    JESSE C

    Date: 11/21/2024

    Everyone at Augusta made the process of our first precious metal purchase very enjoyable. Their dedication to being transparent and educational is unmatched in the industry. My wife Jan and I ate very happy on our decision to work with Augusta Precious Metals.

    Augusta Precious Metals

    Date: 12/02/2024

    *****, I want to take a minute to thank you and Jan for your confidence in our team...and for posting this kind review. We know how important it is to get transparent, accurate information, and we'll be here to help for the entire lifetime of your account with us.Sincerely,***** *******, CEO
  • Review fromrichard n

    Date: 11/13/2024

    4 stars

    richard n

    Date: 11/13/2024

    Extremely honest in their presentation, the nature, issues and pitfalls as well as benefits of buying gold and willing to repeat as many times as necessary to grasp the details.

    Augusta Precious Metals

    Date: 11/14/2024

    *******, we know how important it is to understand the details, and consumers aren't always given that courtesy. We are thrilled to be helping you with this and look forward to providing the same level of transparency and attentiveness throughout the entire lifetime of your account with us.Sincerely,***** *******, CEO
  • Review fromMin N

    Date: 11/07/2024

    4 stars

    Min N

    Date: 11/07/2024

    Well-designed web session, knowledgeable instructor, great comparison, great starting point for Gold ****

    Augusta Precious Metals

    Date: 11/09/2024

    Hello, Min. Thank you so much for your kind review of our team. It's our mission to make sure people get honest information, company comparisons, and transparent processes to help them with this. Please call on us any time--we will be here to support you throughout the lifetime of your account.Sincerely,***** *******, CEO
  • Review fromHeather B

    Date: 10/11/2024

    5 stars
    Excellent ***************** This Team is very professional and knowledgeable. Augusta guided me through the entire roll over transition and purchase of Metals, answering all of my questions and concerns. I will definitely refer Augusta to my Friends and Family, for their Metals needs. Thank You, Augusta. HABarth

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